This is a list of best practices in process improvement I shared with students in the Florida Atlantic University (FAU) Executive MBA Program in Boca Raton, Florida last month. I compiled my top recommendations that they could take back to their company.
- Focused on building problem solving and
waste identification skill set of lowest-level employee - Psychological safety to discuss and solve problems
- Management horizontally across value
stream - Making decisions that are best for the system, not individual departments (vertical)
- Aligned and balanced metrics (two-way
communication or “catchball”) - Not just lagging financial metrics
Additional Links
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- Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it’s all there. Download it for free at creativesafetysupply.com/5S
- BIZ-PI.com
- LeanSixSigmaDefinition.com
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