The blog post TL;DR: Deming and Toyota’s Fujio Cho asked the same uncomfortable question: why do management systems destroy motivation in people who started out wanting to do good work? The …
Baseball has always made room for human error. Umpires miss calls. Fans complain. Life goes on. But this season, MLB is rolling out the Automated Ball-Strike challenge system — ABS …
What You’ll Learn in This Episode: In this second part episode of the Lean Solutions Podcast, Patrick Adams and Shane Daughenbaugh discuss the initial steps for a new leader implementing …
Read the blog post TL;DR: In a 1993 speech, Toyota leader Fujio Cho said organizations can create their own Lean systems, but success depends on three principles: leaders going to …
In this episode of My Favorite Mistake, Mark Graban talks with Dr. Tyler B. Evans, infectious diseases and addiction medicine physician, public health leader, and author of Pandemics, Poverty, and …
I share a presentation I gave in July 2025 at the Practical Symposium in Beaver Creek Colorado. The topic was titled “Operations Management – Make Practice More Efficient” which described …
How many KPIs are too many — and how do leaders know which metrics actually matter? Episode page In Episode 7 of Lean Coffee Talk, Mark Graban and Jamie Flinchbaugh …
The blog post What if a book could become an interactive coach instead of a static reference? In this episode, Mark Graban shares a behind-the-scenes look at his experiment turning …
Read the blog post TL;DR: Toyota’s real competitive advantage is not its tools — it is mutual trust and mutual respect. Leaders are responsible for cultivating both. When trust is …
A forgotten water heater tap led to an overnight leak, an unexpected ice rink, and a reminder that the real lesson isn’t about blame — it’s about designing systems that …
