The Lean Solutions Podcast: Leading with MORE
What You’ll Learn in This Episode: In this episode of the Lean Solutions Podcast, Catherine McDonald sits down with Kathy Miller to explore why successful transformations are driven by people, …
People Solve Problems Brittany Irwin, AI Engineering Manager, NFI Industries: Why Your AI Rollout Isn’t Really About AI
On this episode of People Solve Problems, host Jamie Flinchbaugh welcomes Brittany Irwin, Applications and AI Engineering Manager at NFI Industries. With an industrial engineering degree from the University of …
Chain of Learning: 78| Strategy Isn’t Enough: 9 Practices to Help Your Team Meet the Moment [with Karina Mangu-Ward]
Register for a chance to win a copy of Karina Mangu-Ward’s book “Teams that Meet the Moment” Learn more and apply for the November 2026 cohort of my Japan Leadership …
Lean Blog — 547: Preconditions for Lean: Psychological Safety and Model 1 vs Model 2 Leadership with Thomas Cox and Andre DeMerchant
Why do so many Lean implementations struggle or fail to stick? Thomas Cox and Andre DeMerchant join me to work through that question using a verbal A3. Thomas Cox is …
Lean Six Sigma for Good Podcast — E136: Facilitating Improvement Events with Evan Unger
In this episode, I share an interview with Evan Unger, who is a change leader with expert facilitator that helps leaders transform their virtual teams to dramatically increase collaborative decision-making, …
The Lean Solutions Podcast: SIPOC: start improvement right
What You’ll Learn in This Episode: In this episode, Catherine McDonald and Shayne Daughenbaugh welcome Michael Parent to discuss SIPOC, one of the most effective tools for understanding and improving …
Lean Six Sigma Bursts: E140: Applying Six Sigma’s IPO (Inputs Process Outputs) to your Personal Life
In this episode, I discuss an important concept in Six Sigma: Y = f(x) or Y is a function of x. Y is your measured output, and X represents the …
KaiNexus Continuous Improvement Podcast — [Webinar] Beyond the Voice of the Customer: Richer Signals for Continuous Improvement
Every process problem is a customer problem in disguise. CI teams are good at finding waste, reducing variation, and improving flow. Customers experience those same breakdowns as uncertainty, frustration, effort, …
KaiNexus Continuous Improvement Podcast — [Preview] Beyond Voice of Customer: Reading the Signals Customers Send Without Saying a Word
Voice of Customer has been a fixture in Lean and Six Sigma for decades, but the word “voice” carries a hidden assumption: that the customer has to do something — …
People Solve Problems Joan Tafoya, Former Director at Meta, Intel & Sandia: Why Swarming Every Problem Slows Teams
Joan Tafoya joins Jamie Flinchbaugh on People Solve Problems for a conversation built around one deceptively simple question: how do you coach problem solving when the person in front of …