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Category: Habitual Excellence

Habitual Excellence, presented by Value Capture, hosted by Mark Graban

Habitual Excellence

Habitual Excellence — How Not to Live With Chaos

In this episode, Ken speaks with Meghan Scanlon, Director of Operational Excellence at Penn State Health, for a candid and hopeful conversation about a question many healthcare leaders quietly wrestle …

Habitual Excellence

Habitual Excellence — 98: Moving Upstream to Preserve Health

Welcome to Episode #98 of Habitual Excellence, presented by Value Capture. In this inspiring episode, Geoff Webster, Chair of the Pittsburgh Futures Collaborative, and Ken Segel explore what it takes to …

Habitual Excellence

Habitual Excellence — 97: Dramatic Perioperative Gains … Sustained

In this episode, host Ken Segel talks with Donise Musheno, Vice President of Perioperative Services at Lancaster General Hospital (Penn Medicine), about leading large scale operational transformation through trust, culture, …

Habitual Excellence

Habitual Excellence — Dramatic Perioperative Gains … Sustained

In this episode, host Ken Segel talks with Donise Musheno, Vice President of Perioperative Services at Lancaster General Hospital (Penn Medicine), about leading large scale operational transformation through trust, culture, …

Habitual Excellence

Habitual Excellence — 96: Employees First, Customers Second, Shareholders Third.

In this episode, Justin McElhattan leads with humility in such a deeply authentic way that it took us years to convince him to be a guest on this podcast.  We persevered …

Habitual Excellence

Habitual Excellence — Daily Management System 2.0 Brings Results at Lakeridge Health

In this episode, the Lakeridge Health team shares their journey from DMS 1.0 to 2.0, shifting from disconnected activities and top-down strategy to daily problem-solving, stronger results, and leadership development …

Habitual Excellence

Habitual Excellence — 94: The Voice of the Shingo Principles in Healthcare – Lessons from 7 Years Inside

This episode of Habitual Excellence featuring Jake Raymer will have health care leaders thinking deeply and acting differently.  Raymer is both the past education director for the Shingo Model and just did …

Habitual Excellence

Habitual Excellence — 93: Working to Leverage a Foundation of Clinical Integrity to Improve the Health of more than 40 Million Americans

Robert Mandel MD, is the President of Clinical Excellence and Chief Medical Officer for Carelon Health, a subsidiary of the huge payer-provider platform Elevance Health.  He is also a physician leader steeped …

Habitual Excellence

Habitual Excellence — Culture Is The Answer: Practical Success In The C-Suite From a Repeatable Playbook For Excellence

Carrie Willetts is one of the next-generation leaders of the Habitual Excellence movement, finding new ways to connect its ideas to everyone in the organization, practically and efficiently, using plainer …

Habitual Excellence

Habitual Excellence — 91: Celebrating 20 Years of Value Capture

In this episode of Habitual Excellence, Value Capture is celebrating 20 years of supporting visionary healthcare leaders by introducing its own next generation CEO, Shana Padgett, who looks forward energetically …

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