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Category: Habitual Excellence

Habitual Excellence, presented by Value Capture, hosted by Mark Graban

Habitual Excellence

Habitual Excellence — Revered Clinical Leader on Leading for Today and Tomorrow in 2026

In this episode of the Habitual Excellence Podcast, Ken Segel sits down with Dr. Tracy Gosselin, Chief Nurse Executive, Senior Vice President, and Enid A. Haupt Chair in Nursing at …

Habitual Excellence

Habitual Excellence — Solving the Growing Healthcare Communications Challenge with GenZ

Communication is one of healthcare's greatest challenges, and one of its greatest opportunities. In this episode of Habitual Excellence, Ken Segel is joined by Richard Evans and Colleen Dunkley of …

Habitual Excellence

Habitual Excellence — When Leaders Decide to Change “The Way We Run the Place”

In this episode of Habitual Excellence, Ken Segel speaks with Dr. James Shamiyeh, Chief Operating Officer at University Tennessee Medical, about the organization’s Everyday Excellence journey and what it takes …

Habitual Excellence

Habitual Excellence — Leading Academic Health Centers for Excellence in 2026

In this episode of the Habitual Excellence Podcast, Ken Segel speaks with Ben Schwartz, MD, a physician leader at Banner Health, about what it takes to lead large academic health …

Habitual Excellence

Habitual Excellence — Excellence in Value-Based Care

How a systemic approach to continuously strengthening relationships builds high performing systems of care  In this episode of the Habitual Excellence Podcast, Ken Segel, CRO for Value Capture, speaks with …

Habitual Excellence

Habitual Excellence — Episode 100 A Milestone in Habitual Excellence

Celebrating 100 Episodes of the Value Capture Podcast Top 10 Conversations That Shaped How We Think About Healthcare Excellence One hundred episodes. Hundreds of leaders. Thousands of moments that challenged …

Habitual Excellence

Habitual Excellence — How Not to Live With Chaos

In this episode, Ken speaks with Meghan Scanlon, Director of Operational Excellence at Penn State Health, for a candid and hopeful conversation about a question many healthcare leaders quietly wrestle …

Habitual Excellence

Habitual Excellence — 98: Moving Upstream to Preserve Health

Welcome to Episode #98 of Habitual Excellence, presented by Value Capture. In this inspiring episode, Geoff Webster, Chair of the Pittsburgh Futures Collaborative, and Ken Segel explore what it takes to …

Habitual Excellence

Habitual Excellence — 97: Dramatic Perioperative Gains … Sustained

In this episode, host Ken Segel talks with Donise Musheno, Vice President of Perioperative Services at Lancaster General Hospital (Penn Medicine), about leading large scale operational transformation through trust, culture, …

Habitual Excellence

Habitual Excellence — Dramatic Perioperative Gains … Sustained

In this episode, host Ken Segel talks with Donise Musheno, Vice President of Perioperative Services at Lancaster General Hospital (Penn Medicine), about leading large scale operational transformation through trust, culture, …

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