Lean Leadership for Ops Managers — Is it Wrong to Stop the Show? | 092
What does it mean to be wrong? Why are people hesitant to speak up when they see an issue? In this episode, Jamie shares her thoughts on why team members …
Lean Leadership for Ops Managers — Leading Purpose at Work | 091
How do you lead Purpose at work? We are continuing our mini-series focused on Purpose and Leading Purpose at Work. In this episode, Jamie shares how leaders at all levels …
Lean Leadership for Ops Managers — Organizational Purpose Pitfalls to Avoid | 090
Is your purpose clearly communicated to everyone in your organization? Even if you talk about your purpose in meetings and have posters on the wall, everyone may not understand them …
Lean Leadership for Ops Managers — What is the Purpose Gap? | 089
Where do you find your purpose? Two-thirds of U.S. employees are reflecting on their purpose in life, and nearly half are reconsidering the type of work they do. In this …
Lean Leadership for Ops Managers — Courage, Coaching, and Kata with Susan Clancy | 088
This week continues our Kata series live from Kata Con 8, and we are talking all about coaching. In this episode, I spoke with Susan Clancy, who shared her experience …
Lean Leadership for Ops Managers — The Structure and Scientific Thinking of Toyota Kata with Mike Rother | 087
Why practice Toyota Kata? It can seem daunting at the beginning with the rigid structure and rules; however, the goal of Kata is more about shifting our mindset to integrate …
Lean Leadership for Ops Managers — Toyota Kata Fundamentals for the Kata Curious | 086
What is Toyota Kata? It's common for the nuances of Toyota Kata to seem complicated or overwhelming, especially if you haven't started practicing it. In this episode, I give an …
Lean Leadership for Ops Managers — Kind Leadership in Operations Management wtih Karyn Ross | 085
Difficult conversations, conflict, and performance management are all responsibilities that leaders have to face; however, we can choose how we handle them. We can either be kind and show respect …
Lean Leadership for Ops Managers — Getting Meaningful and Actionable Plus – Delta Feedback for Improvement | 084
Have you ever walked away from a feedback session that didn't seem to be productive? Maybe it devolved into a complaint session, and there wasn't any focus on what we …
Lean Leadership for Ops Managers — Lean and Mental Health: How to Help People with Gemma Jones | 083
One in five people deal with mental health struggles, and this is not just a statistic; it is real, and it's affecting people on our teams whether we realize it …