Are you a fan of one-on-ones? Most managers aren’t. But that’s because most managers haven’t had great one-on-ones modeled for them. If you want to lead through relationships, then valuable …
What do you mean when you say the word coaching? Do you think of an iconic sports coach yelling plays from the sideline or giving an inspirational speech in the …
Telling is not all bad; however, as leaders, we typically need to bring more coaching into our team interactions. So, how do we transition from doing to coaching? In this …
How have you expanded your team as your organization continues to grow? Does your hiring strategy align with the organization’s values and vision? The Process Plus Results team is expanding, …
How did it all begin? Since we are getting ready to celebrate our 100th episode, let's look back at how this podcast started a little over two years ago. On …
Executing a new or changed routine seems simple enough, right? As Ops Executives, we expect our leaders to start implementing a new process seamlessly, but are we teaching them all …
Have you ever been frustrated when a leader won’t adopt a new process? How do we improve engagement with new or changing routines? As Ops Executives, we’re often told that …
When is coaching not enough? Coaching is a buzzword right now, and so many managers are told to make it a focus. While coaching is a wonderful tool, there are …
Competition or collaboration? When done effectively, competition can drive results for some people; however, there is also a potential downside. I've seen that Operations Executives are scared to remove competition …
Why is respect for people so important? This Pillar of Lean can affect every aspect of the way we lead. Recently, Jamie was a guest on an internal podcast for …
