At this year’s Lean Healthcare Transformation Summit (see my summary here) Dr. John Toussaint talked about and introduced his newly released book Management on the Mend, a follow up to …
My guest for episode #224 of my podcast is a returning guest, Mike Grogan. About two years ago, we talked about his Lean work in Tanzanian healthcare, in episode #182. Mike is an international trainer, coach, and speaker, who works with successful but ov…
In American healthcare, there’s a growing gap between hospitals and clinics that are being innovative and those who are stuck in the “way it’s always been done” mode. For example, …
My guest for podcast episode #223 is Christian Wolcott, a senior advisor and director of Kaizen Institute North America and their director for Japan tours. Christian was an integral part of the team for the Japan Lean Healthcare Tour that I participated …
Jack Dorsey is well known among tech circles, as a co-founder of Twitter (he’s @Jack) and, now, as the CEO of Square. I’m a frequent Twitter user (I’m @MarkGraban) and …
Don Davis, former CEO of Stanley Works, passed away in 2010 and left an unfinished book in progress. One of my friends (and former colleagues from Dell in the late …
It’s not uncommon to hear statements thrown around about Lean that are more of a myth than anything resembling reality.I remember the time a professor told a group that if …
I love to cook and I”m the primary chef in my home. I often get asked a question – sometimes it’s serious and sometimes it’s smart-alecky – “Do you 5S …
Here’s my latest post for LinkedIn through their “Influencers” series. It might be old hat to readers of this blog, but I hope what I shared is useful for a …
Joining me for episode #222 of the podcast is Erin S. DuPree, M.D., FACOG, the Chief Medical Officer and Vice President for the Joint Commission Center for Transforming Healthcare. Dr. DuPree is an OB/GYN by training, was previously the Chief Medical Off…
