My guest for Episode #509 of the Lean Blog Interviews Podcast is Ankit Patel, the founder of My Business Care Team, a BPO company providing services for optometrists, and co-founder …
Blog post with links I'm very happy to be participating in Jared Thatcher‘s “Global Lean Summit” event this September in Indiana. I'll be there to network and learn, which includes time …
My guest for Episode #265 of the My Favorite Mistake podcast is a conversation with Doug C. Brown, CEO of CEO Sales Strategies, about his journey from coaching people for free to becoming a renowned …
The blog post Digital transformation is about rethinking and reinventing with digital tools. For over 13 years, KaiNexus has moved beyond the outdated suggestion box model. Traditional suggestion boxes, whether paper or …
Welcome to another special bonus episode of “My Favorite Mistake” with your host, Mark Graban! In this episode, we’re delighted to welcome back Phebe Trotman, who has just released her …
Blog post Psychological Safety means everybody gets their say, but it doesn't mean you get your way. Psychological Safety is an individual's belief, feeling, or perception that it's safe for them …
The blog post The LinkedIn event My latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is turning one year old! Join me, along with my …
My guest for Episode #264 of the My Favorite Mistake podcast is Joyce Nethery, the master distiller and CEO of Jeptha Creed Distillery. Episode page with video, transcript, and more With a …
The Blog Post I'm excited to share my breakout session at the Michigan Lean Consortium Annual Conference! In this session, I dive into the critical role of Psychological Safety as …
Blog post link When writing or speaking, I use the words “mistake” and “error” interchangeably. The definitions in some dictionaries are comically circular. Dictionary.com defines an error as: “a deviation from accuracy …
