The chain Whole Foods is reportedly having inventory shortages and morale problems. It sounds like a real mess, but thankfully nobody is calling it Lean. Their “Order to Shelf” system …
Tracey & Ernie Richardson, The Toyota Engagement Equation My guests for Episode #300 of the podcast are Tracey and Ernie Richardson, authors of the excellent book titled: The Toyota Engagement Equation: How to Understand and Implement Continuous Improvem…
Tour Preview: The Japanese Health Care System at a High Level As I prepare to go back to Japan, I’m sharing some insights about the Japanese health system from the …
The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies Are Toyota Not all Japanese companies are the same. “Lean isn’t easy” if you’re a Japanese company. Toyota has created …
Joining me again for episode #299 of the podcast is Joe Swartz, my friend and esteemed co-author for our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen: Leadership fo…
#Lean Can Be Very Fragile, Especially With Executive Changes Lean can be very fragile. History shows that Lean can fall apart even in an organization that is years into a …
Employee Complaints About Lean in Healthcare, Even at Some of the Best Organizations Last week, I blogged about some employee complaints related to rotating day and night shifts at the …
Somebody *Did* Get Unjustly Fired in Hawaii, But System Problems Should be Blamed TL;DR Summary: “Employee 1” (the guy who pushed the “wrong” button) got fired. But the FCC report …
Joining me again for Episode #298 is Billy R. Taylor, for Part 2 of a discussion we started in Episode #293. Last week, a friend texted me last week and said he couldn’t wait for Part 2. He said he pulled off the road to take some notes when he listened …
I often get asked a question along the lines of “So, what exactly do you do?” Today, I give some updates about my various projects and partnerships, including continuing with …
