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Category: Habitual Excellence

Habitual Excellence, presented by Value Capture, hosted by Mark Graban

Habitual Excellence

Habitual Excellence — Leading Academic Health Centers for Excellence in 2026

In this episode of the Habitual Excellence Podcast, Ken Segel speaks with Ben Schwartz, MD, a physician leader at Banner Health, about what it takes to lead large academic health …

Habitual Excellence

Habitual Excellence — Excellence in Value-Based Care

How a systemic approach to continuously strengthening relationships builds high performing systems of care  In this episode of the Habitual Excellence Podcast, Ken Segel, CRO for Value Capture, speaks with …

Habitual Excellence

Habitual Excellence — Episode 100 A Milestone in Habitual Excellence

Celebrating 100 Episodes of the Value Capture Podcast Top 10 Conversations That Shaped How We Think About Healthcare Excellence One hundred episodes. Hundreds of leaders. Thousands of moments that challenged …

Habitual Excellence

Habitual Excellence — How Not to Live With Chaos

In this episode, Ken speaks with Meghan Scanlon, Director of Operational Excellence at Penn State Health, for a candid and hopeful conversation about a question many healthcare leaders quietly wrestle …

Habitual Excellence

Habitual Excellence — 98: Moving Upstream to Preserve Health

Welcome to Episode #98 of Habitual Excellence, presented by Value Capture. In this inspiring episode, Geoff Webster, Chair of the Pittsburgh Futures Collaborative, and Ken Segel explore what it takes to …

Habitual Excellence

Habitual Excellence — 97: Dramatic Perioperative Gains … Sustained

In this episode, host Ken Segel talks with Donise Musheno, Vice President of Perioperative Services at Lancaster General Hospital (Penn Medicine), about leading large scale operational transformation through trust, culture, …

Habitual Excellence

Habitual Excellence — Dramatic Perioperative Gains … Sustained

In this episode, host Ken Segel talks with Donise Musheno, Vice President of Perioperative Services at Lancaster General Hospital (Penn Medicine), about leading large scale operational transformation through trust, culture, …

Habitual Excellence

Habitual Excellence — 96: Employees First, Customers Second, Shareholders Third.

In this episode, Justin McElhattan leads with humility in such a deeply authentic way that it took us years to convince him to be a guest on this podcast.  We persevered …

Habitual Excellence

Habitual Excellence — Daily Management System 2.0 Brings Results at Lakeridge Health

In this episode, the Lakeridge Health team shares their journey from DMS 1.0 to 2.0, shifting from disconnected activities and top-down strategy to daily problem-solving, stronger results, and leadership development …

Habitual Excellence

Habitual Excellence — 94: The Voice of the Shingo Principles in Healthcare – Lessons from 7 Years Inside

This episode of Habitual Excellence featuring Jake Raymer will have health care leaders thinking deeply and acting differently.  Raymer is both the past education director for the Shingo Model and just did …

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Recent Content:

  • Habitual Excellence — Leading Academic Health Centers for Excellence in 2026
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  • Chain of Learning: 72 | Finding Clarity Through the Messy Middle: Reflections from My Book Retreat [with Betsy Jordyn] (BONUS)

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