Lean Blog Audio — A Free Resource for Leaders: The Mistake-Smart Leader’s Checklist
Read the blog post We all say mistakes are a part of learning. Or at least many of us do, as individuals. But how many organizations actually act that way? …
Lean Blog Audio — 40 Years Ago: Just for the Mistake of It… New Coke!
The blog post Thanks to NPR for their recent story about how today, April 23, 2025, marks the 40th anniversary of what is considered one of the biggest business or product marketing …
Lean Blog Audio — Update on my June 17th Workshop: Improving the Way We Improve (Cincinnati)
The blog post Are your improvement efforts falling flat, or are you constantly chasing red dots? Are you interested in improving the way we improve? I've had to re-tool my Cincinnati …
Lean Blog Audio — Psychological Safety: You get your say, not always your way.
The blog post There’s a phrase I’ve been thinking about a lot lately: “You get your say, not always your way.” It’s a short sentence, but it says a lot. …
Lean Blog Audio — Join Me in Japan: A Lean Healthcare Accelerator Experience This June
Read the blog post Since 2012, I've had the opportunity to visit Japan six times, each trip a deep learning experience–rich with lessons about Lean, Kaizen, leadership, culture, and continuous improvement. …
Lean Blog Audio — Leadership by Fear Doesn’t Work — And Never Really Did
The blog post Nearly 30 years ago, I had my first real encounter with what not to do as a leader. I was working in a General Motors factory where …
Lean Blog Audio — How Psychological Safety Drives Digital Transformation and the Toyota Production System (or Lean)
The blog post Before I departed for my recent workshop tour of Australia and New Zealand, I knew that I would learn things in the process of teaching and facilitating on …
Lean Blog Audio — ‘The Mistakes That Make Us’ Receives the Shingo Publication Award!
Blog post I’m very excited to announce that my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, has been officially selected as a recipient of …
Lean Blog Audio — My Upcoming Webinar on Mistake-Proofing Across Industries
The blog post I'm excited to be presenting this webinar on February 12th at 1 pm ET as part of the KaiNexus Continuous Improvement webinar series: The webinar description: “Are you …
Lean Blog Audio — An Aussie Backpacker’s Workplace Frustration: The Universal Need for Better Leadership
The blog post Last Sunday, in Frankfurt, Germany, I took part in a guided walking tour of the city. Our group included a young professional from Australia in his early …