Lean Blog Audio — The Conundrum that is Dr. Deming on Metrics, Measures,
There are Dr. W. Edwards Deming quotes that get thrown around… one that sounds incredibly “pro-data” and others that say data and measures are not the only thing… which is …
Lean Blog Audio — Lean Healthcare Featured in Sunday’s NY Times Business
An article from this week in 2010… Today’s New York Times has an outstanding article about Lean Healthcare and what Seattle Children’s Hospital calls C.P.I. or Continuous Performance Improvement. The …
Lean Blog Audio — Is This a 5S Problem or a Broader Healthcare Leadership Issue?
A few of you sent me this sad article from the Wall St. Journal: “‘People Are Dying Here’: Federal Hospitals Fail Tribes.” I feel like I’ve some variation of this …
Lean Blog Audio — The Power of “How Might We?”
In this post, I write about a phrase that I heard many times when visiting Franciscan St. Francis Health in Indianapolis. How can this phrase help us challenge ourselves and …
Lean Blog Audio — Is it a “Lean Transformation” or a “Lean Metamorphosis”?
Does the Phrase “Lean Transformation” Jump to a Solution? Another in the series of “do words matter?” posts… do phrases like “Lean Transformation” resonate as much as “Business Transformation?” — …
Lean Blog Audio — Imitation as a Path to Innovation… If You Know What..
Imitation as a Path to Innovation… If You Know What to Copy… At the recent Lean Healthcare Transformation Summit, there were thought provoking presentations… and we had many discussions about …
Lean Blog Audio — Do Words Matter on a Kaizen Card?
If we’re going to practice Kaizen (continuous improvement), do the words matter? Should we call it a Kaizen Card or something else? Do we start with a “problem” or something …
Lean Blog Audio — Easier, Better, Faster, Cheaper… What’s Missing There?
What if “easier” is less safe? Great question. It begs the question of why Safer isn’t first in Shingo’s list? Is it because safety is assumed to be such a …
Lean Blog Audio — A Prototype For My “Two-Bin Hand Sanitizer” Concept
Does your healthcare organization struggle with keeping hand sanitizer dispensers full? Let me know what you think of this “two-bin kanban” system prototype from a vendor that might more forward …
Lean Blog Audio — A Lesson From Toyota: Thanking Employees for Pointing
Thanks to Lean Frontiers for sharing a story from Mike Hoseus on LinkedIn. Mike is, of course, co-author of the excellent book Toyota Culture: The Heart and Soul of the …