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Category: Lean Blog Audio

By Mark Graban

Lean Blog Audio

Lean Blog Audio — Why Labeling Mistakes as ‘Stupid’ Is the Real Mistake: Turning Errors into Growth

Read the blog post When discussing mistakes, it’s common to hear terms like “stupid mistake” or “dumb mistake” thrown around, especially when reflecting on our own errors. However, labeling mistakes …

Lean Blog Audio

Lean Blog Audio — Leadership Failure: How Refusing to Be Wrong Hurts Teams and Innovation

Read the blog post “I am never, ever wrong.” That’s a statement that should disqualify an applicant from ANY leadership position.True leadership isn’t about projecting infallibility–it’s about fostering a culture …

Lean Blog Audio

Lean Blog Audio — Why Kindness in Leadership Matters: Lessons from ‘The Mistakes That Make Us’

The blog post Today, I want to share a section from my book, The Mistakes That Make Us. I’m sharing an excerpt here in this post, and I’m also making …

Lean Blog Audio

Lean Blog Audio — Starbucks Mobile Ordering Chaos Again: Broken Processes, Inconsistent Service, and Misguided Quality Concerns

I've blogged about this before, but I'm going back to the problems at Starbucks again with today's post. Starbucks has a new CEO who is talking about how the coffee …

Lean Blog Audio

Lean Blog Audio — We’ve Stopped Punishing People for Mistakes. Now What?

Read the blog post In many organizations, moving away from a culture of punishment when mistakes are made is a significant leap forward. It signals a shift toward understanding, systems …

Lean Blog Audio

Lean Blog Audio — A Monthly Bonus for Zero Injuries in the Factory — What Could Go Wrong?

Read the blog post A friend of mine–with a long history of Lean and Toyota Production System knowledge practice–recently shared a troubling story about a relative who works at a …

Lean Blog Audio

Lean Blog Audio — The Power of Learning from Mistakes: Insights from ‘Lean Hospitals’ and ‘The Executive Guide to Healthcare Kaizen’

Read the blog post I've been writing about learning from mistakes for a long time, including my previous books before my latest, The Mistakes That Make Us. This idea isn't new, …

Lean Blog Audio

Lean Blog Audio — The 5 Most Controversial Ideas in The Mistakes That Make Us

Read the full blog post In writing The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, I wanted to challenge the way we think about mistakes, leadership, and …

Lean Blog Audio

Lean Blog Audio — From Football to Your Workplace: Why a Lone Wolf Can’t Transform An Organization

Read the blog post and more Imagine an NFL team that has been on a decades-long streak of winless seasons. The owner, who has been at the helm for most …

Lean Blog Audio

Lean Blog Audio — Understanding Slow Decisions: How “Motivational Interviewing” Can Help at Work

The blog post Think about the last time you made a major career decision. I'm thinking of one of mine, in particular. Was it about leaving a job for a …

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