Lean Six Sigma Bursts: E144: Engaging Your Audience During Class (Teaching 101 Webinar)
In this episode, I took a segment from my October webinar within the Lean Six Sigma Ecosystem platform, and wanted to share it as an episode. In the webinar, I …
People Solve Problems Rebecca Teeters, President of Chemical Operations, 3M: Your Best Benchmark Isn’t in Your Industry
On this episode of People Solve Problems, host Jamie Flinchbaugh welcomes Dr. Rebecca Teeters, Senior Vice President of Business Supply Chain and President of Chemical Operations at 3M. Over more …
Chain of Learning: 86| Ask, Don’t Tell: How Humble Inquiry Builds Deeper Connection [with Peter Schein]
How do you build deeper human connection in your relationships so that you can more effectively lead change and help others? That question sits at the heart of some of …
Lean Blog — 549: Nick Katko: Continuous Improvement in Accounting
Accounting teams see problems every day. As my returning guest Nick Katko puts it, they fix them, but they don’t necessarily solve them. Nick is president and owner of BMA, …
The Lean Solutions Podcast: Improve First, Automate Second
What You’ll Learn in This Episode:In this episode, Patrick Adams and Catherine McDonald are joined by David Norris to explore why organizations should improve their processes before automating them. They …
My Favorite Mistake — 370: Fix Your Process, Not Your People: The Deal He Lost by Adding Value — Grant Harris
Grant Harris teaches leaders to fix the process, not the people. Then he created the friction he helps clients remove, and it cost him a speaking deal. A cold inbound …
Lean Blog Audio — The Toyota Andon System in South Africa: Two Buttons Instead of a Cord
In this episode, I read my recent post about a visit to Toyota’s plant in Durban, South Africa, before I spoke at the KZN Lean Conference. I asked to see …
Lean Blog Audio — Fear-Based Leadership Worked at Volkswagen. Until It Didn’t.
In July 2013, Volkswagen CEO Martin Winterkorn stopped a test drive to lecture his engineers about paint that was less than a millimeter too thick. A year later, he complained …
The Lean Solutions Podcast: Stop Managing Lean. Start Growing People.
What You’ll Learn in This Episode: In this episode, Andy Olrich and Catherine McDonald are joined by Lean culture coach Edwin Proper to explore why organizations need to stop managing …
My Favorite Mistake — 369: Dr. Jen Moran on the Practice Everyone Said Not to Buy
Her attorney and accountant told her not to buy the dental practice, then quit when she did. The appraisal came in at about 5% of the asking price. Dr. Jen …