Lean Blog Audio — Kaizen: Giving Seven Days’ Grace on a New Idea

Here’s another video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a YouTube playlist.You might remember pharmacy manager Ronda Freije from two previous videos.

Here, she talks about a concept called “Seven Days’ Grace.” It’s a concept that Joe Swartz and I wrote about in Healthcare Kaizen using stories from Franciscan (see excerpts via Google Books).

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