Kate Lowry was fresh out of college and working at McKinsey when she saw a colleague do something she believed was seriously wrong — something that could constitute blackmail, with …
Jeff Liker was guest number three on this podcast back in August 2006. He has been back seven times since, which makes him one of the most frequent guests in …
Eric Ries had a 40-page business plan. An Excel model so complicated it would crash Excel. A team of elite students, real investors, and a working product. What he didn’t …
Why do so many quality programs fall apart the moment the firefighter walks out the door? My guest for this episode of the Lean Blog Interviews Podcast is Chad Diggs, …
In this episode of Habitual Excellence, Ken Segel speaks with Dr. James Shamiyeh, Chief Operating Officer at University Tennessee Medical, about the organization’s Everyday Excellence journey and what it takes …
A title change is not a culture change. In this episode, Mark Graban draws on his early experience at GM in the mid-1990s — where “foreman” became “team coordinator” overnight …
Joe Hennes runs Tough Pigs, the premier Muppet fan site, and for years he also worked at Sesame Workshop — the dream company he had been writing about since 2006. …
Mark Graban and Jamie Flinchbaugh sit down with single-origin coffees and a 1987 GM Confidential report Mark pulled from the Don Ephlin papers at Wayne State’s Reuther Library. The document, …
Deborah Coviello has spent her career walking into businesses with quality crises and operational pressure, and walking out with stronger leaders behind her. In this conversation with Mark Graban, she …
Blog post with links Three years ago, The Mistakes That Make Us came out. Around the same time, Elisabeth Swan published Picture Yourself a Leader. Both books' third birthdays felt like a decent …
