In this episode of Habitual Excellence, Ken Segel speaks with Heather Schimmers, President of Emplify Health, about leading through change while building a stronger, more unified health system. Heather shares …
Steve Montague had been flying for the airline about two years when he decided to let his captain be wrong. He was paired with a captain who shut him down …
Michael Chaleff took a year between the Navy and law school and spent it working as a restaurant magician — walking up to strangers who had been drinking, interrupting conversations …
Carl Pradelli was 18 months into building a co-branded skincare line with the Home Shopping Network when the first production run came back wrong. Ingredients specified at five percent had …
Tiffany Auvil spent more than twenty years inside the U.S. healthcare system, starting as a volunteer firefighter and eventually serving as System Director of Outpatient Clinics for a three-hospital health …
Karen Martin has joined this podcast five times since 2012. For our 20th anniversary series, we pulled together highlights from all five conversations: clarity versus ambiguity, why value stream mapping …
In this episode of the Habitual Excellence Podcast, Ken Segel sits down with Dr. Tracy Gosselin, Chief Nurse Executive, Senior Vice President, and Enid A. Haupt Chair in Nursing at …
Bill Rasmussen got fired by the Hartford Whalers, then chased an idea almost nobody believed in: sports television around the clock. He burned through his own money, his credit cards, …
n Episode 9 of Lean Coffee Talk, Mark Graban and Jamie Flinchbaugh begin with World Cup observations that turn into a broader discussion about process measures, results, technology, officiating, and …
In fighter jet aviation, errors can be fatal — so the systems built around learning from them have to actually work. My guest is Christian “Boo” Boucousis, a former Royal …
