Mark Graban and Jamie Flinchbaugh sit down with single-origin coffees and a 1987 GM Confidential report Mark pulled from the Don Ephlin papers at Wayne State’s Reuther Library. The document, …
Deborah Coviello has spent her career walking into businesses with quality crises and operational pressure, and walking out with stronger leaders behind her. In this conversation with Mark Graban, she …
Blog post with links Three years ago, The Mistakes That Make Us came out. Around the same time, Elisabeth Swan published Picture Yourself a Leader. Both books' third birthdays felt like a decent …
Jesse Jackson, contact center leader and host of Set Lusting Bruce, joins Mark Graban to share his favorite mistake: going gun-shy as a new leader when veterans push back with …
Most people think they’re thinking. Scott Burgmeyer says they’re mostly just reacting. Scott is the founder and CEO of Become More Group and coauthor of Think: The Road Less Traveled. …
In this episode of the Habitual Excellence Podcast, Ken Segel speaks with Ben Schwartz, MD, a physician leader at Banner Health, about what it takes to lead large academic health …
Dr. Melisa Buie is an operational excellence leader and co-author of Faceplant: FREE Yourself from Failure’s Funk. She has a PhD in nuclear engineering from the University of Michigan, taught …
At 24 years old, Joel Steele was buried in what would be roughly $800,000 of debt in today’s dollars – the wreckage of a healthy fast food restaurant chain he …
Irna Hutabarat Athans had an MBA from MIT, connections to VCs, and a front-row seat to the startup world. But technology felt soulless to her, so she walked away — …
Andy Freed has seen Bruce Springsteen perform 95 times. Somewhere along the way, he stopped just enjoying the shows and started studying them — how Springsteen prepares a set list, …
