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Author: Mark Graban

Lean Blog Interviews

Lean Blog — 547: Preconditions for Lean: Psychological Safety and Model 1 vs Model 2 Leadership with Thomas Cox and Andre DeMerchant

Why do so many Lean implementations struggle or fail to stick? Thomas Cox and Andre DeMerchant join me to work through that question using a verbal A3. Thomas Cox is …

Lean Blog Interviews

Lean Blog — 543: Psychological Safety and Autonomy in a Lean Culture with Gary Peterson

My guest for episode 546 is Gary Peterson, who recently retired from O.C. Tanner after helping lead the continuous improvement work that earned the company the Shingo Prize in 1999. …

My Favorite Mistake

My Favorite Mistake — 355: The Lawyer Mistake That Nearly Killed a Deal: CEO Mike Grossman

To save a few thousand dollars in legal fees, six-time Silicon Valley CEO Mike Grossman decided to act as his own lawyer on a routine distribution contract. Years later, when …

My Favorite Mistake

My Favorite Mistake — 354: Why Speaking Up Backfired Early in Her Career — with Kate Lowry

Kate Lowry was fresh out of college and working at McKinsey when she saw a colleague do something she believed was seriously wrong — something that could constitute blackmail, with …

Lean Blog Interviews

Lean Blog — 545: Jeff Liker, Twenty Years Later: The Ideas That Keep Showing Up

Jeff Liker was guest number three on this podcast back in August 2006. He has been back seven times since, which makes him one of the most frequent guests in …

My Favorite Mistake

My Favorite Mistake — 353: A 40-Page Business Plan Is Not a Strategy — Eric Ries on His First Startup, Incorruptible, and What “Best Practices” Get Wrong

Eric Ries had a 40-page business plan. An Excel model so complicated it would crash Excel. A team of elite students, real investors, and a working product. What he didn’t …

Lean Blog Interviews

Lean Blog — 544: Chad Diggs on Building Quality Systems, Not Heroes

Why do so many quality programs fall apart the moment the firefighter walks out the door? My guest for this episode of the Lean Blog Interviews Podcast is Chad Diggs, …

Habitual Excellence

Habitual Excellence — When Leaders Decide to Change “The Way We Run the Place”

In this episode of Habitual Excellence, Ken Segel speaks with Dr. James Shamiyeh, Chief Operating Officer at University Tennessee Medical, about the organization’s Everyday Excellence journey and what it takes …

Lean Blog Audio

Lean Blog Audio — Calling Someone a “Process Coach” Doesn’t Make Them One

A title change is not a culture change. In this episode, Mark Graban draws on his early experience at GM in the mid-1990s — where “foreman” became “team coordinator” overnight …

My Favorite Mistake

My Favorite Mistake — 352: Getting Too Close to What You Love: Joe Hennes (Tough Pigs) on Working at Sesame Workshop

Joe Hennes runs Tough Pigs, the premier Muppet fan site, and for years he also worked at Sesame Workshop — the dream company he had been writing about since 2006. …

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  • Lean Blog — 547: Preconditions for Lean: Psychological Safety and Model 1 vs Model 2 Leadership with Thomas Cox and Andre DeMerchant
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