Most people calculate the average when summarizing data, but what about the median? The median is not as sensitive to outliers and skewed data, and can be a better indicator …
Do you see problems recur later after all the attention has gone away? That could be the Hawthorne Effect at work, which can create confusion on whether your improvements are …
When I facilitate mapping events, after completing the current state map and before we create the future state map, I like to first walk the team through an ideal state …
In this podcast, I shared a presentation that I moderated at the 2020 IISE Annual…
Ground rules are an important element of running a successful process improvement event (called Kaizen Blitz or Kaikaku events). In this podcast, I share a compiled list of rules that …
In this podcast, I interview Daniel Edds, Lean Leadership consultant and author. We discuss his…
During some recent travel, my wife and I ended up watching multiple episodes of “Bar Rescue.” I’ve watched the show for many years, so I re-watched it with a new …
I discuss the Lean approach to writing a book, which is how I published my first 2.5 books. LeanPub.com allows you to write and publish your book for free and …
I discuss the internal Lean Six Sigma certification program I helped develop and implement at Rockwell Collins (now Collins Aerospace), and why I think it’s a good model for other …
In this podcast, I share a presentation I gave at the IISE Annual Virtual conference…
