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Author: Mark Graban

My Favorite Mistake

My Favorite Mistake — 357: A Touch of the Madness: Big Bets, Mistakes, and Trusting Your Gut — with Larry Kasanoff

Larry Kasanoff has produced more than 200 films, including Terminator 2, True Lies, and the Mortal Kombat franchise. So it’s fitting that one of the most useful lessons of his …

Habitual Excellence

Habitual Excellence — Solving the Growing Healthcare Communications Challenge with GenZ

Communication is one of healthcare's greatest challenges, and one of its greatest opportunities. In this episode of Habitual Excellence, Ken Segel is joined by Richard Evans and Colleen Dunkley of …

My Favorite Mistake

My Favorite Mistake — 356: The Amazon Mistake That Erased Her Income Overnight – with Wiebke Tasch

Publishing strategist Wiebke Tasch had built a bestselling book and a comfortable full-time income on Amazon — enough to quit her PR job. Then one morning an automated email told …

Lean Blog Interviews

Lean Blog — 547: Preconditions for Lean: Psychological Safety and Model 1 vs Model 2 Leadership with Thomas Cox and Andre DeMerchant

Why do so many Lean implementations struggle or fail to stick? Thomas Cox and Andre DeMerchant join me to work through that question using a verbal A3. Thomas Cox is …

Lean Blog Interviews

Lean Blog — 543: Psychological Safety and Autonomy in a Lean Culture with Gary Peterson

My guest for episode 546 is Gary Peterson, who recently retired from O.C. Tanner after helping lead the continuous improvement work that earned the company the Shingo Prize in 1999. …

My Favorite Mistake

My Favorite Mistake — 355: The Lawyer Mistake That Nearly Killed a Deal: CEO Mike Grossman

To save a few thousand dollars in legal fees, six-time Silicon Valley CEO Mike Grossman decided to act as his own lawyer on a routine distribution contract. Years later, when …

My Favorite Mistake

My Favorite Mistake — 354: Why Speaking Up Backfired Early in Her Career — with Kate Lowry

Kate Lowry was fresh out of college and working at McKinsey when she saw a colleague do something she believed was seriously wrong — something that could constitute blackmail, with …

Lean Blog Interviews

Lean Blog — 545: Jeff Liker, Twenty Years Later: The Ideas That Keep Showing Up

Jeff Liker was guest number three on this podcast back in August 2006. He has been back seven times since, which makes him one of the most frequent guests in …

My Favorite Mistake

My Favorite Mistake — 353: A 40-Page Business Plan Is Not a Strategy — Eric Ries on His First Startup, Incorruptible, and What “Best Practices” Get Wrong

Eric Ries had a 40-page business plan. An Excel model so complicated it would crash Excel. A team of elite students, real investors, and a working product. What he didn’t …

Lean Blog Interviews

Lean Blog — 544: Chad Diggs on Building Quality Systems, Not Heroes

Why do so many quality programs fall apart the moment the firefighter walks out the door? My guest for this episode of the Lean Blog Interviews Podcast is Chad Diggs, …

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Recent Content:

  • My Favorite Mistake — 361: Nurse Tiffany Auvil on Caregiving, Denials, and a Misdiagnosis
  • Chain of Learning: 81| Adapt How You Lead: Situational Leadership in Practice [with Suzie Bishop]
  • Lean Blog — Karen Martin: Five Conversations, 20 Years
  • Habitual Excellence — Revered Clinical Leader on Leading for Today and Tomorrow in 2026
  • My Favorite Mistake — 360: Why ESPN’s Founder Was Pushed Out of the Network He Built, with Historian Mike Soltys

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