Kendall Berg was the most productive person on every team she joined. She was so technically good at her job that she thought she didn’t have to be nice. Then …
Patrick Engasser spent two years ranked near the bottom of a 615-person sales organization — broke, in debt, and grinding through trial and error — before one decision changed everything. …
Most AI tools answer your question with a 500-word essay full of numbered steps. You nod, close the tab, and carry on doing what you were already doing. The Lean …
Dr. Jen Fry’s favorite mistake is a disagreement with her best friend of over ten years — a small miscommunication that led to eight months of silence. Neither of them …
Read the blog post TL;DR: A sound check, live song requests, and a naming regret — what watching Brandi Carlile perform taught me about specific problem-solving, vulnerability, and continuous improvement. …
The blog post TL;DR: Deming and Toyota’s Fujio Cho asked the same uncomfortable question: why do management systems destroy motivation in people who started out wanting to do good work? The …
Baseball has always made room for human error. Umpires miss calls. Fans complain. Life goes on. But this season, MLB is rolling out the Automated Ball-Strike challenge system — ABS …
Read the blog post TL;DR: In a 1993 speech, Toyota leader Fujio Cho said organizations can create their own Lean systems, but success depends on three principles: leaders going to …
In this episode of My Favorite Mistake, Mark Graban talks with Dr. Tyler B. Evans, infectious diseases and addiction medicine physician, public health leader, and author of Pandemics, Poverty, and …
How many KPIs are too many — and how do leaders know which metrics actually matter? Episode page In Episode 7 of Lean Coffee Talk, Mark Graban and Jamie Flinchbaugh …
