Read the blog post TL;DR: A sound check, live song requests, and a naming regret — what watching Brandi Carlile perform taught me about specific problem-solving, vulnerability, and continuous improvement. …
The blog post TL;DR: Deming and Toyota’s Fujio Cho asked the same uncomfortable question: why do management systems destroy motivation in people who started out wanting to do good work? The …
Baseball has always made room for human error. Umpires miss calls. Fans complain. Life goes on. But this season, MLB is rolling out the Automated Ball-Strike challenge system — ABS …
Read the blog post TL;DR: In a 1993 speech, Toyota leader Fujio Cho said organizations can create their own Lean systems, but success depends on three principles: leaders going to …
In this episode of My Favorite Mistake, Mark Graban talks with Dr. Tyler B. Evans, infectious diseases and addiction medicine physician, public health leader, and author of Pandemics, Poverty, and …
How many KPIs are too many — and how do leaders know which metrics actually matter? Episode page In Episode 7 of Lean Coffee Talk, Mark Graban and Jamie Flinchbaugh …
The blog post What if a book could become an interactive coach instead of a static reference? In this episode, Mark Graban shares a behind-the-scenes look at his experiment turning …
A forgotten water heater tap led to an overnight leak, an unexpected ice rink, and a reminder that the real lesson isn’t about blame — it’s about designing systems that …
In Episode 339 of My Favorite Mistake, Mark Graban talks with Genevieve Skory, executive coach and former Chief Field Development Officer, about a leadership mistake that many high performers make: …
The blog post In this episode, I explore the 1987 NUMMI Management Practices Executive Summary — a confidential General Motors report that documented why the joint venture between GM and …
