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Author: Mark Graban

My Favorite Mistake

My Favorite Mistake — 358: Succession Planning Is a Journey, Not an Event — with Andrea Carpenter and Elizabeth Ledoux

Andrea Carpenter and Elizabeth Ledoux, co-founders of The Transition Strategists, were mid-negotiation on a business succession deal — Andrea buying into Elizabeth’s business — when Andrea found out she was …

Lean Blog Audio

Lean Blog Audio — We Thought We Solved That: The Art and Judgment Calls in the PDSA Cycle

What does it really mean when a problem “comes back” after a team thought it had been solved? In this episode, Mark Graban reads his article, “We Thought We Solved …

Lean Blog Audio

Lean Blog Audio — A Bending Column, a Bad Answer, and the Real Test of a Speak-Up Culture

A construction worker named Sean Dow was working on the 22nd floor of Pfizer’s former Manhattan headquarters, a massive office building now being converted into residential apartments with additional floors …

Lean Blog Interviews

Lean Blog — 20 Years of the Lean Blog Podcast: Norman Bodek on Quick and Easy Kaizen

Twenty years ago, on July 16, 2006, the Lean Blog Podcast began with a conversation with Norman Bodek. Episode page Norman was Mark Graban’s friend and mentor—and the person who …

My Favorite Mistake

My Favorite Mistake — 357: A Touch of the Madness: Big Bets, Mistakes, and Trusting Your Gut — with Larry Kasanoff

Larry Kasanoff has produced more than 200 films, including Terminator 2, True Lies, and the Mortal Kombat franchise. So it’s fitting that one of the most useful lessons of his …

Habitual Excellence

Habitual Excellence — Solving the Growing Healthcare Communications Challenge with GenZ

Communication is one of healthcare's greatest challenges, and one of its greatest opportunities. In this episode of Habitual Excellence, Ken Segel is joined by Richard Evans and Colleen Dunkley of …

My Favorite Mistake

My Favorite Mistake — 356: The Amazon Mistake That Erased Her Income Overnight – with Wiebke Tasch

Publishing strategist Wiebke Tasch had built a bestselling book and a comfortable full-time income on Amazon — enough to quit her PR job. Then one morning an automated email told …

Lean Blog Interviews

Lean Blog — 547: Preconditions for Lean: Psychological Safety and Model 1 vs Model 2 Leadership with Thomas Cox and Andre DeMerchant

Why do so many Lean implementations struggle or fail to stick? Thomas Cox and Andre DeMerchant join me to work through that question using a verbal A3. Thomas Cox is …

Lean Blog Interviews

Lean Blog — 543: Psychological Safety and Autonomy in a Lean Culture with Gary Peterson

My guest for episode 546 is Gary Peterson, who recently retired from O.C. Tanner after helping lead the continuous improvement work that earned the company the Shingo Prize in 1999. …

My Favorite Mistake

My Favorite Mistake — 355: The Lawyer Mistake That Nearly Killed a Deal: CEO Mike Grossman

To save a few thousand dollars in legal fees, six-time Silicon Valley CEO Mike Grossman decided to act as his own lawyer on a routine distribution contract. Years later, when …

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Recent Content:

  • People Solve Problems Bob Rogers, Chairman, BRC Imagination Arts: Why Your Message Is the Wrong Place to Start
  • Chain of Learning: 83| Keep Ownership at the Right Level: How to Sustain Organizational Transformation [with Anna Pessah]
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  • My Favorite Mistake — 364: Why a Pilot Stayed Silent in the Cockpit: Steve Montague

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