In this episode of the Habitual Excellence Podcast, Ken Segel talks with Dr. Tracey Hoke of UVA Health about her journey from pediatric cardiologist to healthcare executive and her role …
How does a Lean team of 11 people support a management system for 35,000 associates? Emily Swaney, Vice President of Operational Excellence at OhioHealth, explains that the team spends its …
Eric Dingler and his wife met every week to review the numbers in their business. When they moved to Costa Rica, they paused that meeting for what was supposed to …
Stephanie Mitchell came back from vacation and got called into the C-suite. They wanted her to run the hospital laboratory temporarily. She was an ICU nurse who had moved into …
Dr. Jonathan Thorp spent a career building systems, methods, and models that made work more functional. His mistake was assuming that creating the value was where the work stopped. Promoting …
Susan von Seggern handed the finances to her business partner and stopped looking at them. Then she decided their Los Angeles PR agency should open a New York office — …
In this episode of Habitual Excellence, Ken Segel speaks with Heather Schimmers, President of Emplify Health, about leading through change while building a stronger, more unified health system. Heather shares …
Steve Montague had been flying for the airline about two years when he decided to let his captain be wrong. He was paired with a captain who shut him down …
Michael Chaleff took a year between the Navy and law school and spent it working as a restaurant magician — walking up to strangers who had been drinking, interrupting conversations …
Carl Pradelli was 18 months into building a co-branded skincare line with the Home Shopping Network when the first production run came back wrong. Ingredients specified at five percent had …
