http://leanblog.org/audio115 A hat tip goes to Brian Buck for sharing this quote via email recently. Samuel Clemens, aka Mark Twain, was a pithy and wise man. I didn’t remember this …
Joining me for Episode #239 is Pascal Dennis, somebody I really respect and have learned a lot from over the years… I’d call him “sensei” gladly (although he and I agree that’s not a term one should bestow upon themselves… see his blog post). I’m ver…
I had a bit of a new year’s resolution about being positive and not fretting about organizations that don’t “get it” when it comes to Lean. But, resolutions are meant …
Episode #238 is a conversation with somebody I’ve wanted to talk with for a long time, Kevin Cahill. He is the executive director of the W. Edwards Deming Institute. He’s also a grandson of Dr. Deming! Kevin played an instrumental role in getting NBC to …
http://leanblog.org/audio113 This article, from December, was floating around social media the other day (hat tip to Paul Levy):Don Berwick Offers Health Care 9 Steps to End Era of ‘Complex Incentives’ …
How is it that we have two realities out there in healthcare… in parallel, Lean is awesome and Lean is horrible. It depends on where you are, unfortunately. I had …
Humility is an important part of the Lean management philosophy… it also means being willing to admit that there is a problem. Humility means “we don’t really know so we …
Episode #237 is, like the last episode, a bit different… but in a different way. My guest is my friend Paul Akers, author of the new book Lean Health. Paul was previously a guest for Episode 133, where he talked about his book 2 Second Lean and also fo…
When we see a simple error, even in something as silly as sports memorabilia, we would ask “why?” or “how?” instead of “who?” Blaming individuals doesn’t help… http://leanblog.org/audio110 — Support …
When I was at the recent Lean Startup Conference, somebody I know somewhat randomly introduced me to another attendee. As we chatted, I learned her background was social work and …
