Lean Blog Audio — Where Do Hospitals Get the Idea that Lean is Only

I had a bit of a new year’s resolution about being positive and not fretting about organizations that don’t “get it” when it comes to Lean. But, resolutions are meant to be broken, I guess.It’s very frustrating when I hear people in healthcare complain that their hospital or health system has equated Lean with cost savings — only focusing on cost reduction or primarily focusing on it. Hospitals that say to their staff that Lean is just about cutting costs (or demonstrate that) willfail to engage their most important asset — their employees.

http://leanblog.org/audio114

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