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Author: Mark Graban

Lean Blog Audio

Lean Blog Audio — The One Thing Google Should Show When You Search for a Hospital

Today’s post is hosted over at LinkedIn, as part of my participation in the LinkedIn Influencers series.The post is titled: “The One Thing Google Should Show When You Search for …

Lean Blog Audio

Lean Blog Audio — A Story About a Hospital Putting Safety First

http://leanblog.org/audio25 In yesterday’s blog post (“Safety is always our top priority” – From lip service to daily practice?”), I challenged hospital leaders to back up the “happy talk” with real …

Lean Blog Audio

Lean Blog Audio — “Safety is always our top priority” –

http://leanblog.org/audio24 It’s really easy to make statements like “patient safety is our top priority.” That same statement can be applied to hospital staff, as well.Or, it should. But the “happy …

Lean Blog Audio

Lean Blog Audio — “Accountability” Shouldn’t Mean Blaming People

“Accountability” is a word that’s easy to throw around in an organization. It’s often pretty meaningless (or not well understood). What does it really mean? http://leanblog.org/audio23 — Support this podcast: …

Lean Blog Audio

Lean Blog Audio — Paying Attention to Small Details

Recently, I’ve seen many examples where businesses don’t pay attention to little details. When you see little things going wrong, it makes you wonder about the more important stuff. One …

Lean Blog Audio

Lean Blog Audio — Who Ever Asks “Let’s Plus/Delta That Visit / Stay”?

It’s a pretty common facilitation technique to do a “plus / delta” discussion at the end of a meeting, exercise, etc.In the plus column go the things that went well, …

Lean Blog Audio

Lean Blog Audio — When Will The Federal Government&VA Learn?

http://leanblog.org/audio19 This article caught my attention the other day: “Philly VA employees ask for golf shirts in suggestion box for improving veteran care.” I hesitate to throw stones, but there …

Lean Blog Audio

Lean Blog Audio — Upcoming Kaizen Workshops in Boston and Indy

I’m planning two different workshops in the coming months:Boston 3/31: “Successful Lean Teams” – Personal Kanban (with Jim Benson) and Kaizen Indianapolis 4/22-23: On-site Kaizen Workshop at Franciscan St. Francis …

Lean Blog Audio

Lean Blog Audio — Why don’t we do what we know we’re supposed to do? Why don’t I?

It’s easy to point fingers at others who don’t do what they know they’re supposed to do. It’s sometimes helpful to be reflective and introspective instead of just trying to …

Lean Blog Audio

Lean Blog Audio — The “Productivity Paradox” of Healthcare IT and

What is the “productivity paradox” as coined by Erik Brynjolfsson of MIT and is there also a “Kaizen paradox?” http://leanblog.org/audio17 — Support this podcast: https://anchor.fm/lean-blog-audio/support

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