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Author: Mark Graban

My Favorite Mistake

My Favorite Mistake — 265: Unlocking Sales Success: Doug C. Brown on Coaching for Free, Boosting Close Rates, and Achieving 684% Sales Growth

My guest for Episode #265 of the My Favorite Mistake podcast is a conversation with Doug C. Brown, CEO of CEO Sales Strategies, about his journey from coaching people for free to becoming a renowned …

Lean Blog Audio

Lean Blog Audio — Don’t Digitize the Suggestion Box — Improve a Better Way with Kaizen and KaiNexus

The blog post Digital transformation is about rethinking and reinventing with digital tools. For over 13 years, KaiNexus has moved beyond the outdated suggestion box model. Traditional suggestion boxes, whether paper or …

My Favorite Mistake

My Favorite Mistake — Bonus: Phebe Trotman’s Update: Author of “Never Quit on a Bad Day”

Welcome to another special bonus episode of “My Favorite Mistake” with your host, Mark Graban! In this episode, we’re delighted to welcome back Phebe Trotman, who has just released her …

Lean Blog Audio

Lean Blog Audio — Psychological Safety: Ensuring Every Voice is Heard, Not Necessarily Followed

Blog post Psychological Safety means everybody gets their say, but it doesn't mean you get your way. Psychological Safety is an individual's belief, feeling, or perception that it's safe for them …

Lean Blog Audio

Lean Blog Audio — Join Me on Friday for The Mistakes That Make Us: A Book Birthday Event

The blog post The LinkedIn event My latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is turning one year old! Join me, along with my …

My Favorite Mistake

My Favorite Mistake — 264: Family, Tradition, and Mistakes: The Unique Distilling Journey of Joyce Nethery at Jeptha Creed

My guest for Episode #264 of the My Favorite Mistake podcast is Joyce Nethery, the master distiller and CEO of Jeptha Creed Distillery. Episode page with video, transcript, and more With a …

Lean Blog Audio

Lean Blog Audio — Join Me at the Michigan Lean Consortium Annual Conference in August!

The Blog Post I'm excited to share my breakout session at the Michigan Lean Consortium Annual Conference! In this session, I dive into the critical role of Psychological Safety as …

Lean Blog Audio

Lean Blog Audio — Mistakes and Errors: A Circular Definition; Leadership Matters

Blog post link When writing or speaking, I use the words “mistake” and “error” interchangeably. The definitions in some dictionaries are comically circular. Dictionary.com defines an error as: “a deviation from accuracy …

Lean Blog Interviews

Lean Blog — 508: Psychological Safety in Lean Leadership: Insights from Mike Hoseus and Toyota’s Culture

My guest for Episode #508 of the Lean Blog Interviews Podcast is Mike Hoseus, Executive Director of the Center for Quality People and Organizations and President of Lean Culture Enterprises. Episode page …

My Favorite Mistake

My Favorite Mistake — 263: Entrepreneurship Mistakes: The Pitfalls of Growing Too Fast with John St.Pierre

My guest for Episode #263 of the My Favorite Mistake podcast is John St.Pierre, an entrepreneurial strategist, business growth advisor, and co-host of the “Entrepreneurs United Podcast” — with Rich Hoffman. They recently had me as a guest.
Episode p…

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