Lean Whiskey — 37: Starbucks’ Gemba, Toyota’s Tour, Product Innovation & Lean Process Improvements
Mark Graban & Jamie Flinchbaugh
Alternative title: “I’ll have a half-caff no-whip soy-milk chestnut praline latte… to-go”
Episode page with video and links
In Episode 37, we wish everyone a Merry Christmas and Happy Holidays with some new (to us) hol…