Lean Blog Audio — Why Kindness in Leadership Matters: Lessons from ‘The Mistakes That Make Us’
The blog post Today, I want to share a section from my book, The Mistakes That Make Us. I’m sharing an excerpt here in this post, and I’m also making …
My Favorite Mistake — 278: Joe Davis of BCG: Leadership Lessons on Generosity, Feedback, and Inclusion
My guest for Episode #278 of the My Favorite Mistake podcast is Joe Davis, Managing Director and Senior Partner at the Boston Consulting Group (BCG) and author of The Generous Leader: 7 Ways to …
My Favorite Mistake — 277: Can Honesty Be the Best Medicine? A Doctor Discloses a Mistake – Derek Leiner
My guest for Episode #277 of the My Favorite Mistake podcast is Derek Leiner, MD, FACP. Episode page with video, transcript, and more Dr. Leiner trained in internal medicine at VCUHealth and …
Lean Blog — 515: Exploring Lean Product Development with Jim Morgan – Rivian’s Former COO
My guest for Episode #515 of the Lean Blog Interviews Podcast is Jim Morgan, senior advisor at Lean Enterprise Institute and a board member at Adrian Steel. Jim’s most recent …
My Favorite Mistake — 276: Life, Business, and Mistakes: Lessons from Tabatha Thorell’s Coaching Career
My guest for Episode #276 of the My Favorite Mistake podcast is Tabatha Thorell, a multi-faceted entrepreneur with a background in fitness coaching, real estate investing, life coaching, and more. Tabatha, a …
Lean Blog Audio — Starbucks Mobile Ordering Chaos Again: Broken Processes, Inconsistent Service, and Misguided Quality Concerns
I've blogged about this before, but I'm going back to the problems at Starbucks again with today's post. Starbucks has a new CEO who is talking about how the coffee …
Habitual Excellence — Restoring Joy in Healthcare: Leadership’s Role in Tackling Burnout
In this episode of the Habitual Excellence podcast, host Ken Segel interviews Dr. Paul DeChant, an expert on physician burnout, with a focus on how workplace dysfunction rather than personal …
My Favorite Mistake — 275: Founder Brian Gottlieb on Building a $200M Company and Learning from Mistakes
My guest for Episode #275 of the My Favorite Mistake podcast is Brian Gottlieb, an inspiring entrepreneur and founder who transformed a modest $3,000 startup into a thriving group of multistate companies …
Lean Blog — 514: Coaching for Continuous Improvement: Lean Leadership Lessons from Sports with Hugh Alley
My guest for Episode #514 of the Lean Blog Interviews Podcast is Hugh Alley, an author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, …
Lean Blog Audio — We’ve Stopped Punishing People for Mistakes. Now What?
Read the blog post In many organizations, moving away from a culture of punishment when mistakes are made is a significant leap forward. It signals a shift toward understanding, systems …