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Author: Mark Graban

Lean Blog Audio

Lean Blog Audio — Psychological Safety, Learning from Mistakes, and Continuous Improvement

The blog post Many improvement efforts stall not because of poor strategy or missing Lean tools, but because people don’t feel safe speaking up. In this Lean Blog Audio episode, …

My Favorite Mistake

My Favorite Mistake — 336: Undercharging for Consulting: Amy Rasdal on Fear, Pricing, and Knowing Your Worth

What happens when you know your value—but say a lower number anyway? In this episode of My Favorite Mistake, Mark Graban is joined by Amy Rasdal, founder of Billable at …

Lean Blog Audio

Lean Blog Audio — What Ford and the UAW Really Learned from Japan: Listening, Respect, and a Better System

The blog post When Ford and UAW leaders traveled to Japan in 1981, they expected to find better machines, tighter processes, and technical secrets. What they found instead was something …

My Favorite Mistake

My Favorite Mistake — 9: Releasing the Wrong Body Is Not Just “Human Error” – Mistake of the Week

A devastating hospital mistake in Glasgow was described by leaders as “human error,” even as they acknowledged that “very rigorous processes” were not followed. In this episode of The Mistake …

Lean Blog Interviews

Lean Blog — 542: Creating Value Without Command-and-Control — John Rizzo

John Rizzo joins Mark Graban to discuss why sustainable improvement depends on empowering people — not command-and-control leadership or short-term value extraction. Links and more:  John is a senior executive, …

My Favorite Mistake

My Favorite Mistake — 335: How Buying an Oil Tanker Became My Favorite Mistake — Kevin Hipes

What happens when a business deal looks solid on paper—but falls apart in real life? Episode page with video, links, and more My guest for Episode #335 of the My …

My Favorite Mistake

My Favorite Mistake — 7: “But I Wore the Juice”: The True Story That Inspired the Dunning–Kruger Effect | Mistake of the Week

What does a failed bank robbery have to do with one of the most cited ideas in psychology? More than you might expect. In this episode of My Favorite Mistake, …

Lean Blog Audio

Lean Blog Audio — “Toyota Culture” 20 Years Later: Why Liker’s Lessons Still Matter in 2026

The Blog Post Twenty years after Toyota Culture was published, Jeffrey Liker’s lessons still expose why so many Lean efforts stall — and why Toyota’s thinking continues to matter in …

My Favorite Mistake

My Favorite Mistake — 334: Choosing Engineering When I Was Wired for People (Angie Callen)

Episode Page Angie Callen — founder of Career Bend, host of No More Mondays, and author of Scary Good: Discovering Life Beyond the Sunday Scaries — shares why choosing engineering …

Lean Coffee Talk (Formerly Lean Whiskey)

Lean Coffee Talk — S2: E 6: System Design, Psychological Safety, and When Lean Quotas Backfire

Episode page with links, video, and more In this episode, Mark Graban and Jamie Flinchbaugh respond to listener questions about system design, leadership behavior, and navigating misguided Lean requirements. They …

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Recent Content:

  • My Favorite Mistake — Revisited: Tom Peters on Getting Fired from McKinsey and Extreme Humanism
  • Lean Six Sigma Bursts: E146: Why Lean Teaches Takt Time Instead of Productivity Metrics
  • The Just-in-Time Cafe Podcast — 123: JITCafe Ep123 Cut v03
  • Chain of Learning: 88| When Urgency Isn’t an Emergency: How to Choose When to Step In
  • Lean Blog — 551: Courage, Humility, Kaizen: Toyota Leadership Lessons from the Georgetown Turnaround – Darril Wilburn

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