KaiNexus Continuous Improvement Podcast
Going to the Gemba, or visiting sites in person, is an important part of the improvement process that frequently gets overlooked. Working at a technology company that serves clients in …
In this webinar you will learn: Recognize the importance of patients and families as partners in their care Discuss an effective process to engage patients and families at the earliest …
Ensuring the customer is always treated right is the basis from which the Customer Experience team was born. But the concern of a CE team should go far beyond that …
If you have visited this blog with any frequency, you may have noticed that we are very passionate about the work we do. Do not get me wrong, it is …
Being the resident KaiNexus baseball fanatic, I was thrilled when Mark Graban shared the Kaizen Batter with me after meeting Tim Cooper at a conference.
Written by Kade Jansson, read by Mark Graban There is power in âbottom-upâ employee improvement, but it doesnât get widely or easily embraced by organizations, meaning missed opportunities for improvement. …
Mark Graban interviews Laura Townsend, co-founder and president of the Louise H. Batz Patient Safety Foundation about the webinar that she is giving for us, with two healthcare professionals, and …
Written by Becca Millard, read by Mark Graban A Bowling Chart is a simple, visual way to monitor Key Performance Indicators (KPIs) or policy deployment objectives, letting you compare your …
Written by Jake Sussman, read by Mark Graban If youâve watched our recent webinar Taking Improvement Boards Digital: How Leading Companies are Improving Visual Management, or been reading our posts …
In this episode, Dr. Greg Jacobson and Mark Graban answer questions from our KaiNexus community: 1) After initial Lean and continuous improvement training, what do we do next? What should …
