KaiNexus Continuous Improvement Podcast
Gemba walks can be one of the most enjoyable and powerful learning opportunities for leaders, but only if they are done in a way that promotes learning and avoids creating …
Hosted by KaiNexus and Mark Graban In this webinar, you will learn: – What creativity is (and isn’t) and what service excellence is (and isn’t) – Why changing behavior first …
As you can probably tell from reading this blog or others about the Lean approach to business management, most of what is written about the subject is applied to manufacturing …
March madness is in full swing, and we are not going to lie. We have basketball on the brain. The level of talent and dedication that players display even when …
It is important in any discussion of standard work to talk about what it is not, as a poor interpretation could mean results that inhibit improvement rather than supporting it. …
Karen and David are the founders of Gimbal Canada Inc, a Lean practice management advisory firm that specializes in the legal industry. For the last three years or so, Gimbal …
Lean organizations target 8 types of waste in an effort to create the perfect flow of value to the customer. Ideally, no resources are used unnecessarily and every task contributes …
In the United States, multiple estimates say over 100,000 people die each year in hospitals as a result of medical errors. There are an estimated 1.7 million care-associated infections each …
When we write the improvement cycle as linear, we start at P, which places the emphasis on the plan (noun) you intend to implement. But if P is understood to …
Gemba walks give leaders the opportunity to observe the processes that add value in their natural habitat. After all, talking about what happens on a factory floor or an emergency …
