Lean Blog Audio — Value is Defined by the Customer…
Value is Defined by the Customer (and not all Customers are the Same) http://www.leanblog.org/audio263 It’s said in the Lean methodology that “value is defined by the customer.” Value can be …
By Mark Graban
Value is Defined by the Customer (and not all Customers are the Same) http://www.leanblog.org/audio263 It’s said in the Lean methodology that “value is defined by the customer.” Value can be …
For Big Leaps With New Year’s Resolutions, Start With Baby Steps Thanks to the Lean Enterprise Institute for publishing my article about Kaizen, new habits, and New Year’s resolutions: Take …
Back in 2013, I wrote a post that I published as part of the LinkedIn Influencer series: The Carrot and The Stick “On Steroids” Please check it out. I hope …
It’s been a while since I’ve contributed something to the Lean Enterprise Institute’s online publication, The Lean Post (see past articles). Today, they’re allowing me to introduce some ideas from …
A retired labor leader from the automotive industry (who reads this blog) sent me a link to this article: #RedforMed: 1,800 Vermont Nurses Are On Strike Demanding Their Hospital Put …
http://leanblog.org/audio258 “ER wait times down, but only slightly” or ER wait times are virtually the same? This article was sent by a friend and blog reader from Winnipeg the other …
The Catch-22 of #Lean & Kaizen: You Get More ROI by NOT Focusing Only on High-ROI Projects http://www.leanblog.org/audio257 — Support this podcast: https://anchor.fm/lean-blog-audio/support
Leaders & Lean: We Need to Better Support Doctors and Other Providers When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and organizations …
My Talk in Vegas: Leadership Lessons from Statistics and Psychology Today, I’m giving a keynote talk at the Lean & Six Sigma World Conference being held in Las Vegas. I …
What’s Going on at Tesla? Is @ElonMusk Following up on Employee Injuries? There’s a lot to admire about Elon Musk. I admire his risk taking and his entrepreneurial spirit. I …