Lean Blog Audio — Does Being Giddy With Knowledge About Wine or Lean Cau
I enjoy “gemba visits” (of sorts) to wineries and vacations often focus on this walking, tasting, and learning. I usually read the wine column that’s in the Wall St. Journal …
Lean Blog Audio — Dr. Don Berwick on Respect and Change at the Front Lines
Back in 2012, I blogged twice about aspects of Dr. Donald M. Berwick’s 1989 article in the New England Journal of Medicine titled “Continuous Improvement as an Ideal in Health Care.” …
Lean Blog Audio — Change: Desire, Ability, Reason, Need, and Commitment
I’m excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you’re there, please say hi! Today, I’ve registered to take a class on a …
Lean Blog Audio — The Conundrum that is Dr. Deming on Metrics, Measures,
There are Dr. W. Edwards Deming quotes that get thrown around… one that sounds incredibly “pro-data” and others that say data and measures are not the only thing… which is …
Lean Blog Audio — Lean Healthcare Featured in Sunday’s NY Times Business
An article from this week in 2010… Today’s New York Times has an outstanding article about Lean Healthcare and what Seattle Children’s Hospital calls C.P.I. or Continuous Performance Improvement. The …
Lean Blog Audio — Is This a 5S Problem or a Broader Healthcare Leadership Issue?
A few of you sent me this sad article from the Wall St. Journal: “‘People Are Dying Here’: Federal Hospitals Fail Tribes.” I feel like I’ve some variation of this …
Lean Blog Audio — The Power of “How Might We?”
In this post, I write about a phrase that I heard many times when visiting Franciscan St. Francis Health in Indianapolis. How can this phrase help us challenge ourselves and …
Lean Blog Audio — Is it a “Lean Transformation” or a “Lean Metamorphosis”?
Does the Phrase “Lean Transformation” Jump to a Solution? Another in the series of “do words matter?” posts… do phrases like “Lean Transformation” resonate as much as “Business Transformation?” — …
Lean Blog Audio — Imitation as a Path to Innovation… If You Know What..
Imitation as a Path to Innovation… If You Know What to Copy… At the recent Lean Healthcare Transformation Summit, there were thought provoking presentations… and we had many discussions about …
Lean Blog Audio — Do Words Matter on a Kaizen Card?
If we’re going to practice Kaizen (continuous improvement), do the words matter? Should we call it a Kaizen Card or something else? Do we start with a “problem” or something …