By Mark Graban
http://leanblog.org/audio139 In the previous editions of my book Lean Hospitals, I’ve included case examples from Avera McKennan Hospital and Avera Health. Fred Slunecka is the former president of Avera McKennan …
After the previous CEO of JC Penney, Ron Johnson, was fired (see my post “Lack of PDSA made JCP CEO SOL?”), it seems that new CEO Marvin Ellison might be …
The revised, updated, and expanded third edition of my book Lean Hospitals has been sent to the printer and copies should start shipping by mid June.I’m happy to now be …
recently saw some updates and new details related to some topics I’ve covered here on the blog, so I’m combining them into this batch update.In this post, we cover everything …
As I guy who started his career in manufacturing before moving to healthcare in 2005, I don’t get many opportunities to visit the “gemba” at a factory very often anymore. …
I love stories of humility and customer focus in healthcare. Let me share two such stories with you today. Oh, and, I ended up sharing a story of mine that’s …
Today’s post is an addendum from Saturday’s post on the apparent death of a health system Lean program: “Why Would a New Healthcare CEO Kill a Lean Program?”If you read …
Apparently, the Lean journey at Presence, regardless of what form it was taking in late 2015, has not survived a CEO transition at Presence Health. A new CEO, Michael Englehart, …
http://leanblog.org/audio131 Back in December, I wrote about a method called “Motivational Interviewing” (MI), something I learned about from a social worker who was also at the Lean Startup Conference. It’s …
As Patient Safety Awareness Week continues, thanks to all of you who shared this PBS News Hour story with me via email or Twitter. If you ever see something you …
