Lean Blog Audio — Throwback Thursday: Humility is a Rare & Powerful Trait
Humility is an important part of the Lean management philosophy… it also means being willing to admit that there is a problem. Humility means “we don’t really know so we …
Lean Blog Audio — Simple Mixups & How Blaming Workers
When we see a simple error, even in something as silly as sports memorabilia, we would ask “why?” or “how?” instead of “who?” Blaming individuals doesn’t help… http://leanblog.org/audio110 — Support …
Lean Blog Audio — You Can’t Force Anyone to Change Their Minds or Actions
When I was at the recent Lean Startup Conference, somebody I know somewhat randomly introduced me to another attendee. As we chatted, I learned her background was social work and …
Lean Blog Audio — You Got Them to Do What? Getting a Hospital to Dedicate
How many times do we hear people say things like“We don’t have time for Lean” or “We don’t have time for Kaizen“? It happens a lot, right? As I’ve said …
Lean Blog Audio — Maybe We Should Call it “The Many Whys”
The “five” in the “five whys” methodology is not a magic number, be it Lean or Lean Startup approaches. http://leanblog.org/audio107 — Support this podcast: https://anchor.fm/lean-blog-audio/support
Lean Blog Audio — You Just Have to Ask Why Five Times?
Why do we need to move beyond “The Five Whys” into a more robust problem solving model for Lean or Lean Startup settings? http://leanblog.org/audio106 — Support this podcast: https://anchor.fm/lean-blog-audio/support
Lean Blog Audio — The First Ever Instance of “Lean Doesn’t Apply to Us?”
In discussing Lean and working with people in different organizations, I so very often hear things like “we don’t build cars” or “we’re different.” I know I’m not the only …
Lean Blog Audio — It’s Not #Lean to Have Dysfunctional Efficiency Targets
Lean healthcare really is a global movement. Last year, when I went to Japan, we had people in the group from all across Asia, Denmark, Canada, the U.S., and Saudi …
Lean Blog Audio — Fighting Against “The Way We’ve Always Done It”
http://leanblog.org/audio103 Through our practice of Lean, we’re looking at processes and our management system, looking to identify waste and opportunities for improvement.Lean is about engaging people to have them ask …
Lean Blog Audio — Automakers & Car Dealers Should Survey Customers
http://leanblog.org/audio102 The world (especially the world wide web) is full of surveys. Tell us how we’re doing! Your satisfaction is important to us! We see this so often, it’s easy …