By Mark Graban
Blog post link When writing or speaking, I use the words “mistake” and “error” interchangeably. The definitions in some dictionaries are comically circular. Dictionary.com defines an error as: “a deviation from accuracy …
Blog post link I'm excited that the Shingo Institute asked me to present a webinar on June 18th. Click here to register for the webinar They've also published an article that I wrote: Psychological …
Blog post link The Big Picture: In the Lean community and beyond, some people mistakenly equate “psychological safety” with being comfortable all the time. This misconception can undermine the true essence …
Blog post I was talking recently with a trusted friend in the Lean community. He told me a story. It's certainly believable, even if it's second or third-hand to me. …
The blog post IMAGE: A sign that reads “CAUTION: DON'T OPERATE ON THE WRONG SIDE” It's silly, right? I've never seen a sign like this in an operating room. And …
The blog post TODAY marks the centennial of one of the most significant innovations in quality management: the control chart. 🎂 🎉 🎆 In the early 1920s, Walter A. Shewhart, working …
Episode page with links and more info I'm very happy to announce the release of my new Mistake-Proofing course, available NOW through Karen Martin and TKMG Academy. ou can buy …
Blog post I love Steve Spear‘s emphasis on a Toyota-based Lean model of: “See, Solve, Share” See problems, solve problems, and share what worked as countermeasures. That's the ideal, and it's powerful …
Blog post Research by Ethan Burris shows that the top two reasons employees choose to keep quiet in the workplace are:1️⃣ Futility2️⃣ FearFear of getting in trouble is a big problem. But …
The blog post You don't find the root cause of a problem in a conference room. OK, so we've gotten away from the whiteboard. Now what? You might not even …
