Lean Blog Audio — Psychological Safety vs. Psychological Comfort: Understanding the Distinction

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The Big Picture: In the Lean community and beyond, some people mistakenly equate “psychological safety” with being comfortable all the time. This misconception can undermine the true essence of psychological safety in the workplace.

Psychological safety is not about constant comfort or shielding managers from discomfort. Synthesizing a few definitions of psychological safety, I say it's a person's belief, feeling, or perception that it's safe enough to speak candidly about things including:

  • Mistakes
  • Problems
  • Ideas
  • Differing views

without fearing marginalization or punishment.

What Psychological Safety Really Means

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