Lean Blog Audio — Gemba vs. Genba — Different Spellings or Different Words and Meanings?
Blog post A Question — Email From a Listener: But I was prompted to think about this recently when I received an email from a podcast listener: “So I heard …
Lean Blog Audio — From Punishment to Improvement: Transforming Workplace Culture
The episode's blog post Leaders and organizations have a choice: 1) cultivate a culture of fear and punishment or 2) a culture of learning and innovation. That choice significantly affects …
Lean Blog Audio — The Power of Small Acts: How 60 Cents Became Something Priceless
Read the blog post In this episode, Mark recounts an unexpected ordeal in an Italian hospital after his mother-in-law broke her arm while on vacation. Faced with difficult choices about …
Lean Blog Audio — Boeing 767 Emergency Slide Mistakenly Deployed — Is This the Flight Attendant’s Fault?
Direct blog post link It’s not unusual to see individuals get blamed for systemic errors and problems. Case in point, this article: Delta Air Flight Attendant Makes Expensive Mistake After …
Lean Blog Audio — Stop Spending Money on Problem-Solving Training; Focus on psychological safety instead
To read the article and comment, click here or leanblog.org/audio340. This is an article that I wrote, published on the Quality Digest website. It begins: “I can’t count how many …
Lean Blog Audio — An Exciting Live-Streamed Event on September 6: The Lean Mindset with GE and Many Special Guests
Blog Post I was very excited to learn about an event that is being produced by GE, next Wednesday, September 6th, in New York City. I'm thrilled to have been …
Lean Blog Audio — Remembering and Honoring Chris Burnham, a Colleague and Friend
Blog post From the post: This is really hard to write, as I was stunned and saddened by the recent passing of a good friend and colleague, Chris Burnham. Word …
Lean Blog Audio — When Life Tests You: My Attempt to Donate a Couch Was Blocked by Bureaucracy
Blog post When you do work related to processes, quality, improvement, and learning from mistakes… the universe has ways of testing you (or playing a prank on me). As I …
Lean Blog Audio — Speaking Up Isn’t a Matter of Character or Courage–It’s Driven by Culture
Blog post This is something from my book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, that I shared on LinkedIn recently. Here's something I figured out thanks …
Lean Blog Audio — Lean Blog Audio: Trailer
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