Lean Leadership for Ops Managers — Transition from Doing to Coaching | 101
Telling is not all bad; however, as leaders, we typically need to bring more coaching into our team interactions. So, how do we transition from doing to coaching? In this …
Lean Leadership for Ops Managers — Expanding Your Team to Align with the Organization’s Vision: Special100th Episode Edition | 100
How have you expanded your team as your organization continues to grow? Does your hiring strategy align with the organization’s values and vision? The Process Plus Results team is expanding, …
Lean Leadership for Ops Managers — How it Started. How it’s Going | 099
How did it all begin? Since we are getting ready to celebrate our 100th episode, let's look back at how this podcast started a little over two years ago. On …
Lean Leadership for Ops Managers — Helping Ops Managers to Improve Thinking Capabilities | 098
Executing a new or changed routine seems simple enough, right? As Ops Executives, we expect our leaders to start implementing a new process seamlessly, but are we teaching them all …
Lean Leadership for Ops Managers — Supporting Ops Managers to Execute New Routines | 097
Have you ever been frustrated when a leader won’t adopt a new process? How do we improve engagement with new or changing routines? As Ops Executives, we’re often told that …
Lean Leadership for Ops Managers — When Coaching isn’t Enough in Operations Management | 096
When is coaching not enough? Coaching is a buzzword right now, and so many managers are told to make it a focus. While coaching is a wonderful tool, there are …
Lean Leadership for Ops Managers — Collaboration, Not Competition with Tracy O’Rourke and Katie Anderson | 095
Competition or collaboration? When done effectively, competition can drive results for some people; however, there is also a potential downside. I've seen that Operations Executives are scared to remove competition …
Lean Leadership for Ops Managers — Respect for People | A Pillar of Lean
Why is respect for people so important? This Pillar of Lean can affect every aspect of the way we lead. Recently, Jamie was a guest on an internal podcast for …
Lean Leadership for Ops Managers — My Next Big Move | 093
Where have you seen waste show up in your work? How often do you have to rework things because plans have changed or were rushed? In this episode, Jamie shares …
Lean Leadership for Ops Managers — Is it Wrong to Stop the Show? | 092
What does it mean to be wrong? Why are people hesitant to speak up when they see an issue? In this episode, Jamie shares her thoughts on why team members …