KaiNexus Continuous Improvement Podcast — Improvement Consultants: How to Track Your Impact

Tracking the impact of a continuous improvement program is one of the most difficult challenges that an incoming consultant may face. As difficult as tracking impact is, it is also one of the most important metrics to measure. Organization leaders want to see a return on their investment of a consultant and being able to capture the results of the improvement program is the easiest way to do so.