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Leading with Respect: Standard Work for Frontline Leaders
September 15 from 1:00 – 2:00 pm EDT
Jen Ashley, Care Center Site Supervisor for Practice Design
Didier Rabino, Client Advisor for Value Capture
Leader standard work is an essential component in a lean environment. The fact is that using lean with processes without changing leadership principles and practices never goes well. Consequently, when leaders stick to their old ways the new lean processes will eventually break.
Didier Rabino, Client Advisor at Value Capture and Jennifer Ashley, Site Supervisor Sutter Health will discuss “Leading with Respect: Standard Work for Frontline Leaders.” They will share the concepts of frontline leader standard work and their practical applications.
Jennifer Ashley holds a Bachelor’s Degree and is a Care Center Site Supervisor for Practice Design. Jennifer joined Sutter Valley Medical Foundation in 2008. Her Sutter career path started as a Patient Service Representative then moved into a Patient Service Coordinator and is now leading a team on innovation for Practice Design and In Person Patient Flow.