KaiNexus Continuous Improvement Podcast — Kaleigh Krauss: Why Did You Join KaiNexus? What is Your Role?

We are joined today by Kaleigh Krauss, a Customer Success Manager with KaiNexus.

Host Mark Graban asks Kaleigh questions including:

  • Why did you join KaiNexus?
  • What is the role of Customer Success Manager and how do you help others?
  • What’s the process for handing off from onboarding to ongoing customer success help?
  • How are you helping cats and dogs even?