Lean Six Sigma Bursts: E101: My thoughts on former Boeing Quality Manager (John Barnett) interview prior to death

In episode 101, I share an interview clip from John Barnett, former Boeing Quality Manager, as he discusses the culture of quality that might explain the recent airline issues. He was found dead while he was giving a deposition about his former company, but I don't go into those details. I wanted to share my insights about a comment he made that inspection is non-value added, and how I think it has been misunderstood.

Inspection is non-value added, but that doesn't mean you stop inspecting. You need to remove the causes for the inspection before you can even consider removing or reducing inspection or test.


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