Lean Six Sigma Bursts: E49: Cross-Training Matrix for Identifying Skills Gaps in your Team

In this episode, I talk about a useful matrix that helps you identify cross-training and skill development opportunities with your team or in your organization. It’s called a cross-training matrix, or a skills matrix. Each skill is listed on one side, and each team member is listed on the other side of the matrix. For each combination of skill and person, you determine how much experience they have by filling in a circle (called a harvey ball).

I’m including a link to more details, and an Excel template you can download and use for free.


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