Lean Blog — 544: Chad Diggs on Building Quality Systems, Not Heroes
Why do so many quality programs fall apart the moment the firefighter walks out the door? My guest for this episode of the Lean Blog Interviews Podcast is Chad Diggs, …
Habitual Excellence — When Leaders Decide to Change “The Way We Run the Place”
In this episode of Habitual Excellence, Ken Segel speaks with Dr. James Shamiyeh, Chief Operating Officer at University Tennessee Medical, about the organization’s Everyday Excellence journey and what it takes …
Lean Blog Audio — Calling Someone a “Process Coach” Doesn’t Make Them One
A title change is not a culture change. In this episode, Mark Graban draws on his early experience at GM in the mid-1990s — where “foreman” became “team coordinator” overnight …
The Lean Solutions Podcast: The Wheel of Sustainability Explained
What You’ll Learn in This Episode: In this episode, Andy Olrich sits down with returning guest Adam Lawrence to explore why so many improvement efforts fail to stick and what …
KaiNexus Continuous Improvement Podcast — Every Moment Matters: A Webinar Preview with Anne Frewin
Most continuous improvement programs don't stall because the strategy is wrong or the tools are missing. They stall because of what leaders do, or don't do, every day. In this …
My Favorite Mistake — 352: Getting Too Close to What You Love: Joe Hennes (Tough Pigs) on Working at Sesame Workshop
Joe Hennes runs Tough Pigs, the premier Muppet fan site, and for years he also worked at Sesame Workshop — the dream company he had been writing about since 2006. …
Lean Six Sigma Bursts: E139: Six Common Types of Process Improvement Projects for Lean Six Sigma Certification
In this episode, I summarize 6 different types of projects you can use for a Lean Six Sigma certification Improve Quality Reduce Speed and Time Reduce Cost and Consumption of …
Lean Coffee Talk — S2: E 8: NUMMI: GM Wrote It Down in 1987. They Still Didn’t Get It.
Mark Graban and Jamie Flinchbaugh sit down with single-origin coffees and a 1987 GM Confidential report Mark pulled from the Don Ephlin papers at Wayne State’s Reuther Library. The document, …
People Solve Problems Laudy Allan, SVP Global Operations, Crayola: Stop Solving the Wrong Problem
Laudy Allan, Senior Vice President of Global Operations at Crayola LLC, brings nearly two decades of operational leadership to a conversation that challenges some of the most common assumptions about …
Chain of Learning: 74 | What Problem Are We Solving? John Shook Reflects: Has Lean Failed? (Part 1 of 3)
Has lean really failed? That question sparked one of the most listened-to conversations in the history of this podcast — my two-part series with Jim Womack in episodes 37 and …