Many of us start our continuous improvement learning in a training class. And many of us deliver CI training. How effective is that training? Does it prepare us to lead improvement? Some training programs are more successful than others in preparing people for the real world. One way to measure the effectiveness of a training program is to look at the outcomes. Amita Sherwood joined me today to talk about what’s missing from your continuous improvement training and share her insights on making training much more effective.
Amita Sherwood is a certified Lean Six Sigma Master Black Belt with over 22 years of CI experience in Insurance, Federal (DoD and Civilian), Health Care, Higher Education, Financial Services, Information Technology, Energy, and Manufacturing. Amita has a B.S. in Management Science and Information Systems from The Pennsylvania State University. Amita is passionate about developing peoples’ CI skills and “seeing the lightbulb go off”.
Key Topics in this podcast:
- Amita’s career background
- How she get into Lean Six Sigma and her involvement in training
- What is was like being trained at GE training
- What is missing from a lot of CI training related?
- The importance of training
- The importance of effective communication
- Why coaching is one the most important aspects of team development
- There is no point in providing comprehensive training if the person being trained never has the opportunity to put their new skills into practice.
- Training must be tailored to the needs of both the individual and the organization, and it must be ongoing.
- By providing adaptive training that is aligned with the goals of the business, businesses can ensure that their employees have the skills and knowledge necessary to be successful.
- The role of a coach is to help individuals identify their areas of improvement and then create a plan to address those areas. Without the guidance of a coach, it would be difficult for individuals to make the necessary changes to their methods and procedures.
- Certifications are important but the real value lies in the experience and learning that comes from the training itself.
Memorable Quotes From Amita Sherwood
“The focus should be that it’s learning, it’s learning the skill set, it’s learning about the process area, You’re attacking from the problem solving, it’s learning about the people that you’re working with?, there’s many aspects of that learning.”
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