The Edges of Lean — Ep 80 Continuous Improvement and the Root Causes of Burnout with Mohamed Saleh




I hear it every day: “It’s the great resignation.” “People don’t want to work any more!”  People are exhausted and burned out – especially in healthcare, and in many other workplaces as well.  Mohamed Saleh knows what it takes to address the root causes of burnout.  He is here to share his insights.  This is a great episode to watch on YouTube, so you can see Mohamed’s slides, but if you listen instead, we are going to describe the visual component for you, and the slides are posted with these show notes.


Mohamed Saleh


Dr. Mohamed Saleh is a thought leader in shifting cultural mindsets by redesigning business systems. Dr. Saleh has a successful track record anchored in two decades of hands-on transformations with a strong interest in making a global difference by providing distinctive leading-edge Lean-inspired education and advisory services aimed at helping organizations in an array of industries achieve the highest levels of performance excellence. Mohamed’s roles in these companies were centered around Lean transformations with much of his career serving in senior-level roles. Saleh is an executive Lean advisor, professor, and founder of Vizibility LLC. He’s an international speaker, writer, mentor, executive coach, and experienced trainer. He has a doctorate in Business Administration and teaches at both the School of Engineering & Technology Management at Central Connecticut State University and the MBA School at Elms College.








0:10:21 The impact of workload on healthcare professionals worldwide

0:17:26 The opportunity for change: work-life balance and discretionary effort

0:19:06 The importance of strategy deployment in healthcare organizations

0:25:50 The importance of leader standard work in achieving organizational goals

0:27:21 The three systems of lean: production, management, and people

0:30:41 The importance of employee development in retaining top talent

0:39:11 The benefits and challenges of diversifying your lean talent pool

0:40:58 The different phases of lean and the mistakes to avoid in each

0:44:22 The different phases of a lean transformation and the mistakes to avoid in each

0:52:19 The 10 biggest mistakes leaders make when implementing lean



  • Continuous improvement is key to preventing burnout; getting it done is the hard part
  • The first thing as a symptom of burnout is a sense of detachment or alienation from one’s work.
  • Burnout is caused by several things, such as a lack of control over one’s work, a feeling of being unrecognized or unappreciated, or a feeling of being overloaded with work.
  • The other thing that can drive burnout is a sense of inefficiency, feeling like one is not able to accomplish their goals or that their work is not meaningful.
  • Working long hours, having a high level of stress, or not having enough time to recover from work can lead to burnout and it gives a sense of fatigue, both physical and emotional.
  • The biggest mistake you can make in an organization is not adjusting to change happening around you.
  • The two main drivers of physician burnout are work overload and loss of control.
  • The best way to combat these drivers of burnout is to level up processes and reduce volatility.
  • It’s highly important to make strategy deployment effectve in healthcare organizations.

Memorable Quotes From Mohamed Saleh  

“If you want to work on 100 things at once, you can’t get any of them done in the best way possible.”

CONNECT WITH Mohamed Saleh






Mohamed’s slides on Reducing Burnout—-more—-