The Just-in-Time Cafe Podcast — 122: Scaling What Works—Without Breaking What Doesn’t, with Justin Kenney and Katie Bockwoldt

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Today’s highlight is our interview with Justin Kenny, Chief Performance Officer, and Katie Bockwoldt, Statewide Director of Performance Improvement for the State of Vermont—two leaders quietly reshaping how government delivers results. What starts as a conversation about training programs quickly turns into something more systemic: a shift toward communities of practice, performance logic models, and a more human-centered approach to continuous improvement.

For Hot Apps, we take a closer look at Justin’s homegrown “Praise Board” built inside Microsoft Teams—a deceptively simple tool that raises a bigger question: can recognition be operationalized? What happens when it becomes visible and shared?

And for Q&A, we asked: What does it really take to sustain a Lean Six Sigma deployment—and how much of that comes down to leadership behaviors around recognition and engagement?

Thanks for Listening!

Listen to more podcasts at JITCafe.com.

Link to the video version of this podcast: https://youtu.be/xEFNfNz70C0