The Lean Solutions Podcast — Creating a Joyful Work Environment with Richard Sheridan

This week I’m talking with Richard Sheridan, the co-founder of Menlo Innovations where his team’s mission is to end human suffering in the workplace. Richard is also the author of Joy, Inc. – How We Built a Workplace People Love and Chief Joy Officer.

In this episode, Rich and I talk about his company Menlo Innovations and the importance of having a balanced and satisfying work culture, including how you can bring about a culture change in your own organization.

What You’ll Learn This Episode:

  • Menlo Innovations and the process of finding and training Menlonians
  • Teaching culture internally and externally
  • Pairing- What it is and how it’s done
  • How pairing helps the customer
  • How to start a culture change in your organization

About the Guest:

Menlo Innovations CEO Rich Sheridan became disillusioned in the middle of his career in the chaotic technology industry. He had an all-consuming thought…things can be better. Much better. He had to find a way. Why couldn’t a workplace be filled with camaraderie, human energy, creativity, and productivity?

Ultimately, Rich co-founded Menlo Innovations in 2001 to end human suffering in the workplace. His unique approach to custom software creation is so surprisingly different, that 3,000 people a year travel from around the world just to see how they do it.

His passion for creating joyful work environments led to his bestselling and widely celebrated book, Joy, Inc. – How We Built a Workplace People Love. His highly anticipated second book, Chief Joy Officer, came out December 4, 2018 and will continue to prove that a positive and engaging leadership style is actually good for business.

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