The Lean Solutions Podcast: The Mistakes That Make Us With Mark Graban

In this episode, Mark Graban and I discuss the value that comes from making mistakes and how learning from our mistakes is effective in lean culture.

What You'll Learn:

1. What inspired you to write the book?

2. How does “learning from mistakes” fit into a Lean culture?

3. What is Psychological Safety and how can leaders create the conditions for it?

4. Examples from Toyota? A small software company like KaiNexus?

5. Why is it counterproductive to punish mistakes?

About the Guest: Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, was released in June. He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve. He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Mark earned a B.S. in Industrial Engineering from Northwestern University, an M.S. in Mechanical Engineering, and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.


Click here for more information on Mark's book: The Mistakes That Make Us

⁠Click here to connect with Mark on LinkedIn⁠

⁠Click here for The Lean Solutions Summit 

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