The New England Lean Podcast — S2 E4: Elisabeth Swan

This week I got to welcome Elisabeth Swan to the show!

Elisabeth is the co-author of the Problem-Solver’s Toolkit, co-host of the Just-in-Time Cafe Podcast and Co-Founder of the Just-In-Time Café, a consulting firm specializing in operational excellence and cultural transformation. She’s been a Continuous Improvement consultant, trainer and coach for over 30 years and she’s currently teaching a course called the Lean Six Sigma Leader at UC San Diego. In this episode, Elisabeth and I talk about #Lean, #Brainstorming and #ContinuousImprovement at length. She also walks us through The Swan Cycle, which is an amazing tool that consists of 4 steps: CTSA – Clarify, Think, Share, & Assemble. Grounded in psychological studies of how our brains work best, this new idea is pretty amazing!

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New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

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