One of the most impactful quality initiatives I was involved with was the creation and deployment of the Cost of Nonconformance (CoNC) report. It was a method to assign a …
In process improvement, there is a strong focus of data. But in order to analyze data for an improvement project, you need to know what type of data you have …
I saw a recent question in a forum, asking about the origin of the sample size of 30 data points. I decided to read you the response I gave, and …
I share an article I wrote back in Dec 2013 about reducing or eliminating test or inspection steps using Six Sigma analysis methods of capability and stability, along with risk …
I share an interview I did with Mark Graban about why I created this podcast. He included me in a new networking group called Lean Communicators. We are a group …
Most people calculate the average when summarizing data, but what about the median? The median is not as sensitive to outliers and skewed data, and can be a better indicator …
Do you see problems recur later after all the attention has gone away? That could be the Hawthorne Effect at work, which can create confusion on whether your improvements are …
When I facilitate mapping events, after completing the current state map and before we create the future state map, I like to first walk the team through an ideal state …
In this podcast, I shared a presentation that I moderated at the 2020 IISE Annual…
Ground rules are an important element of running a successful process improvement event (called Kaizen Blitz or Kaikaku events). In this podcast, I share a compiled list of rules that …
