Lean Blog Audio — Easier, Better, Faster, Cheaper… What’s Missing There?
What if “easier” is less safe? Great question. It begs the question of why Safer isn’t first in Shingo’s list? Is it because safety is assumed to be such a …
Lean Blog Interviews — 283: Jim Lancaster, “The Work of Management”
Joining me today is Jim Lancaster, CEO of the company Lantech, a manufacturer that is the leader in stretch wrap technology and innovation, as well as case handling equipment. Jim is also author of the new book, published by the Lean Enterprise Institute…
Lean Blog Audio — A Prototype For My “Two-Bin Hand Sanitizer” Concept
Does your healthcare organization struggle with keeping hand sanitizer dispensers full? Let me know what you think of this “two-bin kanban” system prototype from a vendor that might more forward …
Lean Blog Interviews — 282: Dr. Lisa Yerian & Nate Hurle from The Cleveland Clinic
My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa Yerian and Nate Hurle. Lisa is the Medical Director, Continuous Improvement and Nate is the Senior Director, Continuous Improvement.She’s a d…
Lean Blog Audio — A Lesson From Toyota: Thanking Employees for Pointing
Thanks to Lean Frontiers for sharing a story from Mike Hoseus on LinkedIn. Mike is, of course, co-author of the excellent book Toyota Culture: The Heart and Soul of the …
Lean Blog Audio — 3 Recent Audience Questions on Kaizen & Continuous Improvement
Here are three audience questions we didn’t have time to address after a recent talk that I gave… questions about engaging people in improvement and about how to share and …
Lean Blog Audio — Reader Question: A Lone Wolf in #Lean Facilitator’s Clothing
Today’s reader question comes from somebody who has been put in the position of what I call “the lone wolf” in a health system. This happens a lot. A health …
Lean Blog Audio — Thoughts on “Good” vs. “Better” from My College Marching Band
What are the parallels between the mindsets and approach of a world-class university band director and our mindsets in Lean, Kaizen, and continuous improvement, in healthcare or beyond? — Support …
Lean Blog Interviews — 281: Julie Firman, a CNO’s Role in #Lean Transformation
Joining me for Episode #281 of the podcast is Julie Firman, DNP, RN, FACHE, the Vice President/ System Chief Nursing Officer (CNO) at Southern Illinois Healthcare. We have the opportunity to chat about the Lean transformation efforts at SIH thanks to my …
Lean Blog Audio — The Good and the Bad of the United CEO’s Follow Up to
It’s good that United’s CEO has taken responsibility for system problems. It’s great that they are changing some policies. But why does he say they don’t have a culture problem …