Lean Blog Interviews — 281: Julie Firman, a CNO’s Role in #Lean Transformation

Joining me for Episode #281 of the podcast is Julie Firman, DNP, RN, FACHE, the Vice President/ System Chief Nursing Officer (CNO) at Southern Illinois Healthcare. We have the opportunity to chat about the Lean transformation efforts at SIH thanks to my partners at Catalysis, as they are presenting the annual Lean Healthcare Transformation Summit this year in Palm Springs, June 7 and 8. Julie and I will both be there and I’ll be doing a full-day workshop called “Better Metrics.” Come join us! In today’s episode, we talk about how Lean has been helpful to nurses (and other healthcare professionals), Julie’s role as a nurse leader, and different ways patients and the health system have benefitted.