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Author: Elisabeth Swan and Tracy O'Rourke

JIT Cafe

The Just-in-Time Cafe Podcast — 116: Storytelling as a Change Agent, with Meg Bowles

It’s October at the Cafe, and Elisabeth and Tracy got to sit down with Meg Bowles—co-author of the New York Times bestseller How to Tell a Story—to explore why stories …

JIT Cafe

The Just-in-Time Cafe Podcast — 115: From Blind Spots To Breakthroughs, with Michael Bremer

It’s episode 115 and the highlight is our interview with Michael Bremer—the author who turned the humble Gemba Walk into an art form (and picked up a Shingo Award along …

JIT Cafe

The Just-in-Time Cafe Podcast — 114: The Empathy Advantage, with Shola Kaye

On today’s episode, Tracy & Elisabeth sit down with UK author and empathy firestarter Shola Kaye to unpack, among other things, something called “Empathy Hijacking”—yes, it’s a thing, and yes, …

JIT Cafe

The Just-in-Time Cafe Podcast — 113: Lean, Learning, and Legacy, with Michelle Formanczyk

In today’s episode, Tracy & Elisabeth sit down with process improvement pro Michelle Formanczyk to talk about her exciting new role for this year’s Michigan Lean Conference—and why you won’t …

JIT Cafe

The Just-in-Time Cafe Podcast — 112: Seeing is Solving, with Gwendolyn Galsworth

Today’s spotlight shines on none other than Gwendolyn Galsworth—author, trailblazer, and the reigning doyenne of the visual workplace. In our feature interview, Gwendolyn shares powerful insights into how visual thinking …

JIT Cafe

The Just-in-Time Cafe Podcast — 111: The Respect Effect: Engagement, Lean, and the Human Factor, with John Guaspari

It’s Episode 111 highlight is Tracy & Elisabeth’s interview with best-selling author John Guaspari–about his latest book, If Engagement the Why, then Respect Is the How. We quizzed John on …

JIT Cafe

The Just-in-Time Cafe Podcast — 110: Where Lean Meets Loss: Grief, Growth, and Continuous Change, with April Thomas

It’s Episode 110, and the highlight is our interview with April Thomas, who has drawn on her clinical healthcare background to incorporate the stages of grief into change management. We’ll …

JIT Cafe

The Just-in-Time Cafe Podcast — 109: Lean into Mindfulness: Better Work, Less Suffering, with Dan Zigmond

It’s Episode 109, and the highlight is Elisabeth & Tracy’s interview with Dan Zigmond, ordained Buddhist Priest, tech professional, and author of The Buddha’s Office. He’s seen his share of …

JIT Cafe

The Just-in-Time Cafe Podcast — 108: Innovation on the City Scale, with Kate Parmelee

It’s Episode 108, and the highlight is Tracy & Elisabeth’s interview with Kate Parmelee. She’s the Deputy City Manager for Strategic Initiatives & Innovation, and she’s transforming the City of …

JIT Cafe

The Just-in-Time Cafe Podcast — 107: Buckle Up for Edition 2 (with Tracy & Elisabeth)

It’s Episode 107 and it’s the first menu of the year! Today’s highlight is an interview with Tracy and Elisabeth! Turns out they’re the fascinating authors of the soon-to-be published …

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