The Just-in-Time Cafe Podcast — 117: Mermaids, Metrics, and Motivation with Kristle Bulleman

Today’s highlight is Tracy and Elisabeth’s interview with Kristle Bulleman, Process Manager for the Make-A-Wish Foundation. She lets us in on what it takes to make the impossible happen — like granting a wish to meet a mermaid (and honestly, who wouldn’t sign up for that?).

For Hot Apps, Tracy brings firsthand experience on how to zhuzh up an event — especially when you want to add a little fanfare to picking winners.

And for Q&A, we tackle a classic leadership challenge: how do you reward improvement teams in ways that truly motivate? What works — and what falls flat?

  • 00:00 – Intro
  • 01:28 – What’s on the Menu?
  • 02:19 – Hot Apps
  • 08:29 – Q&A
    • “What kinds of reward and recognition efforts have you seen in regard to continuous improvement efforts, and to what extent have they worked?”
  • 21:32 – Featured Guest
  • 55:40 – Upcoming Events

Resources:

Thanks for Listening!

Listen to more podcasts at JITCafe.com.

Link to the video version of this podcast: https://youtu.be/epm0Yo9pf9Q